JAGANNATH AJITHKUMAR
Dubai,UAE
Summary
Sales professional with a strong track record in lead conversion and client relationship management. Exceptional interpersonal skills enhance rapport with clients and driving business growth. Committed to achieving organizational goals through strategic sales initiatives.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work history
Assistant sales manager
RAK LOGISTICS LLC
DUBAI, UAE
2024.12 - Current
- Scheduled regular meetings with key customers to discuss upcoming shipments and improve service through feedback.
- Negotiated vendor deals to secure competitive pricing on freight products.
- Consistently achieved sales targets by implementing innovative sales strategies.
- Partnered with management to streamline business processes and enhance operational efficiency.
- Coordinated with cross-functional teams to ensure smooth day-to-day operations.
- Delivered strong after-sales service, building long-term customer relationships.
- Resolved operational challenges by collaborating across departments and implementing effective solutions.
- Communicated new procedures based on market trends, ensuring high customer satisfaction.
- Handled customer complaints promptly, restoring trust and boosting retention.
- Contributed to achieving company set KPI's and goals through strategic planning and execution.
- Coordinated with the accounts department to ensure timely payment collection.
Business Development Executive
GLOBELINK WEST STAR SHIPPING LLC
Dubai
2019.12 - 2023.11
- Actively pursuing growth opportunities, by developing new clients and maintaining good relationship with existing clients.
- Meet with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Delivering agreed revenue and sharing objectives on a monthly, quarterly and annual basis; achieve monthly KPI's.
- Held weekly meetings with Trade Lane Manager to identify techniques to overcome sales obstacles.
- Managing and maintaining databases of Existing and potential clients.
- Work with team to develop proposals that speaks to the client's needs, concerns, and objectives.
- Proactively working with the Finance Department to ensure all payments are collected within the agreed timelines as per the credit terms the customer has with the company.
- Promote the services and products of all entities, and coordinate sales efforts with other department sales
Sales Administrator
PARIS GALLERY REGIONAL FZC
Dubai
2015.10 - 2019.11
- Maintained effective customer service by responding to service requests quickly to increase overall sales.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Developed deep knowledge of customer businesses and relationship to company objectives.
- Tracked trends and suggested enhancements that would both challenge and refine company's product offerings.
- Collaborated with marketing department personnel to optimize strategic initiatives.
- Boosted sales numbers with proactive account servicing and diligent relationship-building.
- Visited customer locations to determine needs, set up contracts and provide training.
- Ensure timely and accurate invoicing and collection of payments.
- Attended sales training camp and brought best practices leadership back to company.
- Developed SWOT analysis and executed targeted sales strategies accordingly using data-driven decision-making.
- Effectively secured and negotiated contracts with high-value clients in collaboration with Marketing Manager.
- Developed strategic relationships with existing customers while conducting cold and warm calls with prospects.
Sales Executive
CARAVEL LOGISTICS ME LLC
Dubai
2014.09 - 2015.10
- Responsible for bringing revenue through sales.
- Ensure timely and accurate invoicing and collection of payments.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Maintained detailed records of sales progress and marketing success to better align goals with company priorities.
- Held weekly meetings with Marketing Manager to identify techniques to overcome sales obstacles.
Sales Executive
BRIZO GLOBAL LOGISTICS [P] LTD
Cochin
2012.07 - 2014.07
- Responsible for bringing revenue through sales.
- Ensure timely and accurate invoicing and collection of payments.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Educate customers on procedures for import, export and customs clearance.
- Recording information of vessel arrivals and departures.
- Monitoring the operations team for timely and proper completion of jobs.
Sales Executive
FAIRMACS SHIPPING & TRANSPORT SERVICES [P] LTD
Coimbatore, INDIA
2011.06 - 2012.07
- Responsible for bringing sales for sea freight.
- Develop the new clients and retain existing clients.
- Respond to incoming enquiries and make sure the quotation submitted on time.
- Prepare business plan and formulate sales strategies.
- Work closely with the operations team.
- Prepare weekly sales plan and reports.
- Ensure timely and accurate invoicing and collection of payments.
Education
BBA - Business Administration
Mahatma Gandhi University
India 2008.06 - 2011.03
Skills
- Sales expertise
- Converting leads
- Interpersonal skills
- Rapport Building
- MS Office expertise
Languages
English
Fluent
Malayalam
Native
Tamil
Fluent
Hindi
Upper intermediate
Timeline
Assistant sales manager
RAK LOGISTICS LLC
2024.12 - Current
Business Development Executive
GLOBELINK WEST STAR SHIPPING LLC
2019.12 - 2023.11
Sales Administrator
PARIS GALLERY REGIONAL FZC
2015.10 - 2019.11
Sales Executive
CARAVEL LOGISTICS ME LLC
2014.09 - 2015.10
Sales Executive
BRIZO GLOBAL LOGISTICS [P] LTD
2012.07 - 2014.07
Sales Executive
FAIRMACS SHIPPING & TRANSPORT SERVICES [P] LTD
2011.06 - 2012.07
BBA - Business Administration
Mahatma Gandhi University
2008.06 - 2011.03