Jagparit Singh Gill
Dubai,United Arab Emirates
Summary
Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth. With 20 years of experience, recognised for developing solutions to improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record.
Overview
20
20
years of professional experience
Work history
Sales executive
Ebury Partners UK Ltd
Dubai, UAE
2022.03 - Current
- Experienced Sales Executive with a demonstrated history of working in the financial services industry over 7 years. Skilled in Foreign Currency, Hedging, E-Commerce Payment Solutions, Risk Mitigation, Foreign Exchange (FX) Trading, Product Strategy, Customer-focused Service, and Online Services. Strong business development professional
- Worked with business teams to identify issues affecting financial results and profitability.
- Created new client pipeline to meet monthly targets.
- Identified and closed new business opportunities through strategic networking, enhancing valuable client bases.
- Prepared monthly sales forecast reports detailing key metrics to examine areas of improvement.
- Generated leads to bring in new client revenue and improve bottom-line profitability.
- Attended prominent industry trade shows, exhibitions and events across UAE.
Business development manager
Currencies Direct Pvt Ltd
Mumbai
2017.07 - 2022.03
- Created new client pipeline to meet monthly targets.
- Oversaw full sales lifecycle from prospecting clients to closing deals.
- Identified and closed new business opportunities through strategic networking, enhancing valuable client bases.
- Consistently exceeded revenue targets through new account penetration and development.
- Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
- Built positive, productive relationships with Online marketplace clients to maximise revenue opportunities.
- Calculated financial risk, taking precautions to mitigate unwanted consequences.
- Maintained pipeline of prospective customers and networked to identify new opportunities.
Sr. Associate
Vivid-Lifestyle PVT LTD
Mumbai
2014.01 - 2016.10
- Process: UK and Australia Outbound Sales, Products sold were related to health conditions like Arthritis, Weight Management, and Cardiac Health Etc
- Positive Attitude, Motivating Team Members , Passionate and Energetic, Working towards the Profitability of the company, Team Bounding, Managing SPH and SPD, Maintaining CSAT and NPS, Retaining customer Life Cycle and Good Communication Skills
- Built rapport with new and existing customers, boosting client retention rate.
Sr. Associate
Tata Consultancy Services
Mumbai
2013.05 - 2014.01
- Process: Sunshine, Customer service for customers residing in US to solve their query related to Citibank Credit and Debit cards and also up selling for Balance Transfers.
- Coordinated advanced help for complex credit cards and balance transfer issues.
- Maintained excellent client satisfaction by providing in-depth support.
Sr. Associate
First Source PVT LTD
Mumbai
2012.07 - 2013.04
- Process: Collections for Amex and JP Morgan in Prime and Quads
- Successfully resolved complex collection cases, liaising with debt collection agencies to ensure positive outcome.
- Negotiated customer repayment plans, consistently maximising early payments to reduce debt recovery time.
- Used skip tracing and other techniques to locate debtors.
- Performed all debt collection activities according to guidelines and standards, verifying consistent compliance with Financial Conduct Authority (FCA) guidelines.
Sr. Brand Ambassador, Team Leader
Sanda Wellness PVT.LTD
Mumbai
2009.04 - 2012.06
- Process: UK Outbound Sales, Sales made to consumers residing in UK for Natural supplements dealing with health issues like Arthritis, Weight Management and Cardiac conditions.
- Built focused new client networks, growing business opportunities and increasing revenue possibilities.
- Increased revenue growth from existing customers through targeted account management and development.
- Developed plans and reports to effectively deliver on KPIs.
Brand Ambassador
Gold Shield PVT.LTD
Mumbai
2004.03 - 2008.10
- Process: US Outbound Sales for Direct to Consumers North America Sales and Marketing (Natural Health care Supplements)
- Developed plans and reports to effectively deliver on KPIs.
- Proactively brought in new business accounts, growing existing sales territories to maximise profits.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
Education
H.S.C -
R.D National Collage
S.Y.B.A -
Mumbai University
Mumbai / IndiaSkills
- Lead development
- Account management
- Market trends understanding
- Salesforce
- Customer relations
- Business development
- Sales training
- Complex negotiations
- Sales goal attainment
Interests
Hobbies:
, Like to Travel by Road to discover new destination, Listening Music and Playing Squash
Goal : Looking forward to work with an Organisation which is People Centric with Professional Environment, As it may give a better opportunity to an individual and the organisation to grow better and faster.
Languages
English
Fluent
Hindi
Fluent
Punjabi
Native
Timeline
Sales executive
Ebury Partners UK Ltd
2022.03 - Current
Business development manager
Currencies Direct Pvt Ltd
2017.07 - 2022.03
Sr. Associate
Vivid-Lifestyle PVT LTD
2014.01 - 2016.10
Sr. Associate
Tata Consultancy Services
2013.05 - 2014.01
Sr. Associate
First Source PVT LTD
2012.07 - 2013.04
Sr. Brand Ambassador, Team Leader
Sanda Wellness PVT.LTD
2009.04 - 2012.06
Brand Ambassador
Gold Shield PVT.LTD
2004.03 - 2008.10
H.S.C -
R.D National Collage
S.Y.B.A -
Mumbai University