Jamal El Moghrabi

Showroom Manager

All Prints LLC

10.2008 - 02.2025

Coordinated logistics for successful event execution, ensuring seamless operations and guest satisfaction.
Developed detailed event plans to enhance attendee experience and streamline operations.
Enhanced event success by implementing creative solutions and addressing potential issues proactively.
Managed vendor relationships to ensure quality service delivery and cost efficiency.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Completed point of sale opening and closing procedures.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Rotated merchandise and displays to feature new products and promotions.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Approved regular payroll submissions for employees.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Supervised guests at front counter, answering questions regarding products.
Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
Developed a successful employee retention plan, reducing staff turnover rates significantly.
Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
Improved efficiency and accuracy of inventory management by implementing new stock control system.
Streamlined store operations to reduce costs, negotiating with suppliers for better pricing and optimizing staff schedules for peak times.
Raised property accuracy and accountability by creating new automated tracking method.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Reduced operational risks while organizing data to forecast performance trends.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Reported issues to higher management with great detail.
Managed purchasing, sales, marketing and customer account operations efficiently.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
Enhanced team performance with comprehensive training programs, leading to improved customer service and operational efficiency.
Implemented loss prevention strategies, significantly reducing shrinkage.
Implemented customer feedback system to address and quickly rectify any issues, thereby enhancing customer loyalty.
Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.
Fostered culture of excellence and accountability among staff, resulting in higher employee morale and lower turnover rates.
Optimized checkout process to reduce wait times, improving customer satisfaction scores.
Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
Developed rewards program that significantly increased repeat business by rewarding loyal customers.
Streamlined communication between staff and management, ensuring that all team members were informed of policy changes and promotions.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Assisted in recruiting, hiring and training of team members.
Trained and guided team members to maintain high productivity and performance metrics.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Interacted well with customers to build connections and nurture relationships.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Conducted market research to better understand local consumer base, tailoring store offerings to meet their needs.
Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
Oversaw daily operations of the showroom, ensuring a clean, organized, and welcoming environment for customers.
Collaborated with company leadership on strategic planning initiatives to optimize profitability and long-term success of the showroom.
Increased showroom sales by implementing effective visual merchandising strategies and product displays.
Generated personal sales to meet or exceed established sales goals.
Boosted customer satisfaction ratings through attentive service, addressing concerns promptly, and resolving issues effectively.
Trained and mentored sales staff to improve their product knowledge and enhance customer service skills.
Developed strong relationships with vendors, negotiating favorable terms and securing exclusive product lines for the showroom.
Drove business growth by actively seeking new opportunities for partnerships and collaborations within the industry.
Conducted regular performance reviews for team members, providing constructive feedback and opportunities for professional development.
Managed custom projects by completing initial quotes, design and sample requests.
Coordinated special events and promotions to showcase new products and drive sales growth.
Cultivated a high-performance sales team through ongoing training programs focused on selling techniques, product knowledge, and relationship-building skills.
Managed inventory levels for optimal stock availability, resulting in reduced backorders and customer wait times.
Implemented targeted marketing campaigns to attract new clients and increase brand awareness in the local market.
Set goals for showroom employees and provided support and motivation to help each achieve true potential.
Established a strong vendor network that enhanced product offerings while maintaining competitive pricing structures.
Liaised with marketing team to identify and develop sales and promotional events.
Provided prompt, courteous service to every individual entering showroom.
Enhanced online presence by updating website content regularly with engaging visuals showcasing latest products available at the showroom.
Converted leads into loyal customers by offering personalized recommendations tailored to individual needspreferences.
Strengthened customer retention rates through a loyalty rewards program, fostering long-lasting relationships with key clients.
Maintained accurate financial records for all transactions within the showroom, ensuring timely invoicing and payment collections from clients.
Analyzed sales data to identify trends, adjust inventory levels accordingly, and capitalize on emerging market opportunities.
Kept showroom expenses appropriate and reasonable to drive operational efficiency.
Drove employee engagement and guest experience through coaching, training and development.
Supervised inventory and placed orders to replenish low running supplies.
Determined key details for showroom light fixtures, flooring and accessories.
Spearheaded operational improvements such as workflow redesigns and process optimization efforts resulting in increased costeffectiveness.
Streamlined operations by adopting efficient inventory management systems, reducing time spent on stock checks and reorder processes.
Coordinated with vendors for timely inventory replenishment to maintain optimal stock levels, ensuring wide selection for customers.
Conducted regular training sessions for staff on emerging trends and customer service techniques, keeping team informed and skilled.
Enhanced visual appeal of showroom with strategic lighting and layout adjustments, making products more attractive to customers.
Developed customer loyalty program that rewarded repeat business, significantly increasing customer retention rates.
Leveraged social media platforms to showcase new arrivals and special offers, expanding showroom's reach and attracting online shoppers.
Collaborated with sales team to set realistic yet challenging sales targets, motivating team to exceed expectations.
Conducted market research to stay ahead of industry trends and adjust product offerings accordingly, keeping showroom competitive.
Analyzed sales data to identify best-selling products and underperformers, adjusting inventory and displays to maximize sales.
Fostered team-oriented environment, encouraging collaboration and sharing of best practices among employees.
Negotiated favorable terms with suppliers, reducing costs and improving profit margins without compromising on quality.
Directed sales reps on how to display furniture and other items.
Enhanced customer experience by training staff on product knowledge and customer service excellence, leading to high satisfaction ratings.
Oversaw daily operations, including opening and closing procedures, cash handling, and ensuring compliance with safety regulations.
Implemented targeted marketing campaigns to attract new customers, resulting in increased foot traffic to showroom.
Organized promotional events and product launches, creating buzz and drawing in larger audience.
Cultivated relationships with industry influencers and journalists, securing valuable media coverage for showroom.
Maintained clean and inviting showroom environment, ensuring pleasant shopping experience for all visitors.
Implemented energy-saving measures, reducing operational costs and demonstrating showroom's commitment to environmental sustainability.
Increased showroom sales by developing and implementing dynamic display strategies that highlighted key product features.
Solved customer complaints with timely and effective solutions, maintaining positive reputation in market.
Established team priorities, maintained schedules and monitored performance.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Set aggressive targets for employees to drive company success and strengthen motivation.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Developed detailed plans based on broad guidance and direction.
Launched quality assurance practices for each phase of development
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Managed senior-level personnel working in marketing and sales capacities.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Assisted in organizing and overseeing assignments to drive operational excellence.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Identified and communicated customer needs to supply chain capacity and quality teams.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Defined clear targets and objectives and communicated to other team members.
Leveraged data and analytics to make informed decisions and drive business improvements.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Streamlined and monitored quality programs to alleviate overdue compliance activities.
Evaluated employee performance and conveyed constructive feedback to improve skills.

Summary

Overview

Work History

Events Manager

Showroom Manager

Accounts Assistant

Education

Diploma - NCFE CACHE Level 3 Diploma

Certificate - Mastering The Basics of EYFS Curriculum

Certificate - Innovative Storytelling And Engaging Children

Certificate - Positive Discipline Early Childhood Educator

MBA - Business Administration

Certificate - MBA Study Trip Certificate To Paris, France

Certificate - Certificate of Completion of “Self-confidence"

Certificate - Professional Development Seminar

Certificate - ProTraining Certificate

Certificate - English Language

Skills

Additional Information

Languages

Timeline

Events Manager

Accounts Assistant

Showroom Manager

Diploma - NCFE CACHE Level 3 Diploma

Certificate - Mastering The Basics of EYFS Curriculum

Certificate - Innovative Storytelling And Engaging Children

Certificate - Positive Discipline Early Childhood Educator

MBA - Business Administration

Certificate - MBA Study Trip Certificate To Paris, France

Certificate - Certificate of Completion of “Self-confidence"

Certificate - Professional Development Seminar

Certificate - ProTraining Certificate

Certificate - English Language

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