Jamalul Ashraq
Dubai
Summary
Client-centric professional with 2+ years of experience across business analysis, inside sales, and pre-sales support. Demonstrated success in driving client engagement, managing lead funnels, and supporting business setup and product launches. Experienced in B2B/B2C communication, CRM tools, requirement gathering, and stakeholder coordination. Seeking a Business Consultant role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Business Analyst – Product Team
Calibraint Technologies
01.2025 - Current
- Led requirements gathering and backlog planning for DoWorks, a SaaS platform for CRM & Project Management
- Collaborated with product owners, developers, and QA to ensure business needs were met
- Created wireframes, BRDs, FRDs, and conducted competitor analysis
- Participated in product demos and client presentations, supporting user onboarding and retention
Sales & Marketing Coordinator
Unique Creations
11.2023 - 11.2024
- Conducted B2B lead generation and cold calling, increasing client base by 20%
- Managed over 50 retail and corporate clients across UAE; improved repeat orders by 25%
- Created and presented tailored product demos and proposals to decision-makers
- Maintained customer database and lead tracking using spreadsheets and CRM tools
- Handled customer queries, negotiated pricing, and closed bulk sales orders
Assistant System Engineer
Tata Consultancy Services (TCS)
01.2022 - 07.2023
- Worked on an international banking project for Morgan Stanley
- Handled stakeholder communication for data validation and issue resolution
- Collaborated with cross-functional teams to support system enhancements and deployment
- Assisted in testing workflows, monitoring ticket resolutions, and maintaining data accuracy
Education
Bachelor of Engineering - Mechanical
Anna University
08-2021
Skills
- Sales Outreach
- Lead Generation
- CRM Tools
- Zoho
- Salesforce
- Excel
- Proposal Writing
- Pitching
- Business Consulting
- Market Mapping
- Agile Methodology
- Documentation
- Communication
- Objection Handling
- Team Collaboration
- Business process improvement
- Client relationship management
- Gap analysis
Websites
Certification
- Agile Business Analysis (Scrum)
- HubSpot Inbound Sales
Timeline
Business Analyst – Product Team
Calibraint Technologies
01.2025 - Current
Sales & Marketing Coordinator
Unique Creations
11.2023 - 11.2024
Assistant System Engineer
Tata Consultancy Services (TCS)
01.2022 - 07.2023
Bachelor of Engineering - Mechanical
Anna University
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