Jameela Al Muflahi
Abu Dhabi
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
20
20
years of professional experience
Work History
Catering Supervisor
General Services Department
07.2020 - Current
- Enhanced client satisfaction by providing exceptional catering services for various events, including corporate meetings and weddings.
- Streamlined catering operations by implementing efficient processes for food preparation, service, and cleanup.
- Managed a team of catering staff members, ensuring proper training and adherence to company standards for quality service.
- Increased repeat business with excellent customer service, addressing client concerns promptly and professionally.
- Negotiated contracts with suppliers to secure the best pricing for ingredients and materials needed for successful events.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Oversaw financial aspects of catering operations including budgeting, cost control measures, invoicing, and expense tracking to maximize profitability.
- Established an environment of respect among staff members by modeling professionalism in every aspect of our work together.
- Sourced high-quality ingredients from local vendors whenever possible, supporting community businesses and ensuring fresh flavors in our dishes.
- Built lasting, lucrative relationships with community members and leaders through effective communication and active listening skills.
Engineer, Planning
Logistics I.t. Support
06.2018 - 06.2020
- Optimized engineering processes by implementing innovative solutions and streamlining workflow.
- Reduced project completion time with efficient resource allocation and effective communication strategies.
- Collaborated on interdisciplinary teams to develop creative, cost-effective solutions for complex projects.
- Enhanced product performance by conducting thorough failure analysis and recommending improvements.
- Developed comprehensive project plans to ensure timely completion within budget constraints.
- Designed custom tools and equipment, increasing overall process effectiveness and safety in the workplace.
- Spearheaded continuous improvement initiatives resulting in increased operational efficiency across multiple departments.
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Provided input to team lead regarding areas for process and procedural improvement.
- Developed cost estimates and project specifications for proposals.
- Created detailed reports on engineering activities and findings.
Environment Management Coordinator
Logistics Department
07.2017 - 06.2018
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Implemented cost-saving measures through resource allocation optimization, leading to significant budget reductions.
- Entered data, generated reports, and produced tracking documents.
- Handled incoming and outgoing shipping and receiving activities.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Optimized waste disposal routes for increased efficiency and cost savings.
- Managed hazardous waste materials safely, implementing proper storage and disposal protocols.
- Educated employees on best practices in waste management, leading to increased participation in sustainability initiatives.
- Implemented innovative solutions for reducing overall operational costs associated with waste management activities.
- Evaluated new technologies or methodologies that could potentially enhance existing waste management systems.
Studies & Planning Analyst
Planning Department
10.2013 - 07.2017
- Enhanced forecasting accuracy by implementing advanced statistical analysis techniques.
- Streamlined data collection processes for improved efficiency and more accurate planning outcomes.
- Collaborated with cross-functional teams to develop and implement strategic initiatives aligned with organizational goals.
- Evaluated market trends and competitor data to inform decision-making and drive profitable growth.
- Provided timely reporting on project status, highlighting areas of concern or potential roadblocks for swift resolution.
- Conducted thorough risk assessments to mitigate potential issues during project execution phases.
- Implemented process improvements that increased overall operational efficiency in the planning department.
- Supported the development of annual budgets by providing detailed financial analysis and projections.
- Developed strong relationships with stakeholders across various departments, fostering collaboration and open communication channels throughout projects'' lifecycles.
Senior Communication Officer
Communication Department
04.2004 - 11.2011
- Enhanced brand recognition by developing and implementing strategic communication plans.
- Increased media coverage for company announcements through targeted press release distribution and media outreach.
- Streamlined internal communications processes, resulting in improved employee engagement and understanding of company goals.
- Managed crisis communications, mitigating potential reputational damage to the organization.
- Collaborated with cross-functional teams to develop integrated marketing campaigns that drove business results.
- Developed compelling content for various communication channels, including newsletters, websites, and social media platforms.
- Implemented measurement tools to track the effectiveness of communication campaigns, informing future strategies and tactics.
- Led a team of junior communication professionals, providing mentorship and fostering professional growth opportunities.
- Established a consistent brand voice across all communication materials, ensuring alignment with overall corporate messaging strategy.
- Oversaw corporate social responsibility programs that positively impacted communities while enhancing brand reputation.
- Managed internal editorial calendar to ensure timely dissemination of critical information across the enterprise.
Education
MBA - Business Administration
AL HOSN UNIVERSITY
Abu Dhabi, United Arab Emirates07.2012
Skills
- Problem solving
- Time management
- Budget management
- Events Logistics Management
- Creative Direction
- Interpersonal Skills
- Team Leadership
- Active Listening
- Attention to Detail
- Project Management
- Decision Making
- Empathy and Compassion
- Work Prioritization
- Adaptability and Flexibility
Timeline
Catering Supervisor
General Services Department
07.2020 - Current
Engineer, Planning
Logistics I.t. Support
06.2018 - 06.2020
Environment Management Coordinator
Logistics Department
07.2017 - 06.2018
Studies & Planning Analyst
Planning Department
10.2013 - 07.2017
Senior Communication Officer
Communication Department
04.2004 - 11.2011
MBA - Business Administration
AL HOSN UNIVERSITY
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