Hi, I’m
James Mujjuzi
Sales Team Lead
Dubai
Summary
Adept at enhancing team performance and sales revenue, I leveraged SAP software expertise and exceptional client service skills at Sharaf DG. Through strategic sales plans and targeted coaching, I significantly contributed to our team's success, fostering strong client relationships and mentoring junior staff to unlock their leadership potential.
Overview
10
years of professional experience
2
Languages
Work History
Sharaf DG
Team Leader
12.2019 - Current
Job overview
- Provide hands-on technical support and troubleshooting for electronic devices, including Apple products.
- Developing team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhancing team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentoring junior staff members, helping them develop their leadership potential and advance in their careers.
Sharaf DG
Sales Specialist
06.2015 - 12.2019
Job overview
- Assisted customers in selecting the right products, providing in-depth knowledge of features and functionality.
- Provided technical support and guidance for product setup and troubleshooting.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
Education
Lukalu Senior Secondary SchoolUganda
High School Diploma
Skills
Client Service
Timeline
Team Leader
Sharaf DG
12.2019 - Current
Sales Specialist
Sharaf DG
06.2015 - 12.2019
Lukalu Senior Secondary School
High School Diploma
Languages
English
Advanced (C1)
Luganda
Bilingual or Proficient (C2)
Swahili
Intermediate (B1)
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