Hi, I’m
James Mujjuzi
Sales Team Lead
Dubai
Summary
Adept at enhancing team performance and sales revenue, I leveraged SAP software expertise and exceptional client service skills at Sharaf DG. Through strategic sales plans and targeted coaching, I significantly contributed to our team's success, fostering strong client relationships and mentoring junior staff to unlock their leadership potential.
Overview
10
years of professional experience
2
Languages
Work History
Sharaf DG
Team Leader
12.2019 - Current
Job overview
- Provide hands-on technical support and troubleshooting for electronic devices, including Apple products.
- Developing team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhancing team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentoring junior staff members, helping them develop their leadership potential and advance in their careers.
Sharaf DG
Sales Specialist
06.2015 - 12.2019
Job overview
- Assisted customers in selecting the right products, providing in-depth knowledge of features and functionality.
- Provided technical support and guidance for product setup and troubleshooting.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
Education
Lukalu Senior Secondary SchoolUganda
High School Diploma
Skills
Client Service
Timeline
Team Leader
Sharaf DG
12.2019 - Current
Sales Specialist
Sharaf DG
06.2015 - 12.2019
Lukalu Senior Secondary School
High School Diploma
Languages
English
Advanced (C1)
Luganda
Bilingual or Proficient (C2)
Swahili
Intermediate (B1)
Similar Profiles
Nabeel MannaNabeel Manna
Senior Demand and Supply Chain Manager at Sharaf DG - Consumer Electronic – Part of Sharaf GroupSenior Demand and Supply Chain Manager at Sharaf DG - Consumer Electronic – Part of Sharaf Group
CHATTANCHAL KASARAGODCHATTANCHAL KASARAGOD
Inventory Executive at DG HELP Sharaf DG TIME SQUARE CENTERInventory Executive at DG HELP Sharaf DG TIME SQUARE CENTER
Priyanka Mohan PillaiPriyanka Mohan Pillai
Duty Manager at Sharaf DG BahrainDuty Manager at Sharaf DG Bahrain
Champa GilbertChampa Gilbert
Personal Assistant to the CEO at Sharaf DG LLCPersonal Assistant to the CEO at Sharaf DG LLC
ERICK SAIMON MMBAGAERICK SAIMON MMBAGA
Ramp Operations Team Leader at Dnata, The Emirates GroupRamp Operations Team Leader at Dnata, The Emirates Group