Summary
Overview
Work History
Education
Skills
Timeline
Languages
Hi, I’m

James Mujjuzi

Sales Team Lead
Dubai
James Mujjuzi

Summary

Adept at enhancing team performance and sales revenue, I leveraged SAP software expertise and exceptional client service skills at Sharaf DG. Through strategic sales plans and targeted coaching, I significantly contributed to our team's success, fostering strong client relationships and mentoring junior staff to unlock their leadership potential.

Overview

10
years of professional experience
2
Languages

Work History

Sharaf DG

Team Leader
12.2019 - Current

Job overview

  • Provide hands-on technical support and troubleshooting for electronic devices, including Apple products.
  • Developing team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Enhancing team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentoring junior staff members, helping them develop their leadership potential and advance in their careers.

Sharaf DG

Sales Specialist
06.2015 - 12.2019

Job overview

  • Assisted customers in selecting the right products, providing in-depth knowledge of features and functionality.
  • Provided technical support and guidance for product setup and troubleshooting.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problemsolving.

Education

Lukalu Senior Secondary School
Uganda

High School Diploma

Skills

Client Service

Knowledgeable in SAP Software

Technical Support

Cash Handling

Good Telephone Etiquette

Mac Operating system Software Proficiency

Timeline

Team Leader

Sharaf DG
12.2019 - Current

Sales Specialist

Sharaf DG
06.2015 - 12.2019

Lukalu Senior Secondary School

High School Diploma

Languages

English
Advanced (C1)
Luganda
Bilingual or Proficient (C2)
Swahili
Intermediate (B1)
James MujjuziSales Team Lead