JAMES NELSON CHARLES NADAR
MUMBAI,INDIA
Summary
Experienced service professional with experience in maintenance, repair and installation of mechanical, electrical systems. Skilled in troubleshooting, diagnostics and customer service. Proficient in using variety of tools and equipment. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
18
18
years of professional experience
1
1
year of post-secondary education
Work history
Service technician
SOCIETY MOTERS
DUBAI, UAE
01.2022 - Current
- Performed fault-finding checks on [Type] for swift diagnosis and repair.
- Resolved reported vehicle issues first time, achieving high customer satisfaction rate.
- Inspected customer vehicles for wear, tear and damage from accidents.
- Read and followed technical documentation to complete accurate repairs.
- Rotated and balanced tires to ensure even wear.
- Conducted diagnostic testing to identify damage equipment.
- Consistently arrived at work on time and ready to start immediately.
senior technician
Navnit motors Indian motorcycle
mumbai, india
06.2017 - 04.2020
- Educated customers regarding regular maintenance protocols to preserve conditions of vehicles.
- Booked appointments and managed vehicle drop-off pick-up.
- Drove vehicles to determine problems and test repairs.
- Communicated with customers to assess needs and recommend products.
- Read and followed technical documentation to complete accurate repairs.
- Performed accurate electrical testing, enabling safe system fault repairs.
Service technician
Bafna Motorcycles Harley Davidson
mumbai, india
03.2013 - 05.2016
- Completed duties to deliver on targets with accuracy and efficiency.
- Oversaw daily operations to achieve high productivity levels.
- Increased revenue by upselling and recommending products.
- Applied positive customer service approach to increase satisfaction levels.
- Handled heavy equipment and tools, from multi-purpose jacks to mobile column lifts.
- Tuned engine to enhance vehicle performance and efficiency.
PRO SERVICE ENGINEER
India Yamaha Motors Pvt. Ltd.
Mumbai , India
12.2009 - 02.2013
- Resolved and troubleshot large, complex issues escalated by Dealers Services.
- Worked with team members to coordinate workflow and complete high-volume services in busy environments.
- Addressed engine, transmission and fuel system issues and diagnosed faults to inform repair plans.
- Tuned engine to enhance vehicle performance and efficiency.
Technician
Aditiya Honda Vasai
Mumbai, India
08.2006 - 06.2008
- Was a trainee working under a senior technician.
Education
Diploma - Automobiles
07.2005 - 07.2006
Skills
- Mechanical expertise
- High quality standards
- Repair planning
- Tire balancing
Languages
English
Upper intermediate
Hindi
Advanced
Tamil
Intermediate
Marathi
Elementary
Affiliations
- Riding and hanging out with friends
Timeline
Service technician - SOCIETY MOTERS
01.2022 - Current
senior technician - Navnit motors Indian motorcycle
06.2017 - 04.2020
Service technician - Bafna Motorcycles Harley Davidson
03.2013 - 05.2016
PRO SERVICE ENGINEER - India Yamaha Motors Pvt. Ltd.
12.2009 - 02.2013
Technician - Aditiya Honda Vasai
08.2006 - 06.2008
BOSCO BOYS HOME TECHNICAL INSTITUTE Borivali West - Diploma, Automobiles
07.2005 - 07.2006
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