JAMILA SAIFEE
Dubai,DU
Summary
Dynamic Sales Executive with 5 years of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations. Passionate expert and valuable business consultant with talents in analysis, consumer knowledge and industry dynamics. Coordinating with customers, retail partners and distribution partners to accomplish sales goals while maintaining strong professional relationships.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Fashion Designer
Blue Steel Limited & Esquel Ltd
01.2014
- I have successfully completed my 4 weeks Internship as a.
Fashion Designer
Little Dolly
01.2016
- I was responsible for creating designs for kids clothing.
- During my tenure I have created 50 designs for kids wear.
Office Administrator
Oceanic Global Marine Supply L.L.C
Dubai, Dubai
01.2017 - 01.2019
- Delivered clerical support by handling range of routine and special requirements.
- Supported Sales Manager with proactive correspondence management, document coordination and customer relations.
- Transcribed meeting minutes for recordkeeping and submitted to senior management.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Researched accounts and contracts in support of Accounts Executive and emailed compiled information upon completion.
- Teamed with leaders across all departments to meet deadlines and establish culture of cross-functional collaboration.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Aligned office departments and increased inter-department communication and data sharing by implementing new workflows.
- Trained new employees on administrative procedures, company policies and performance standards.
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Worked with upper management to complete complex projects on tight budgets within specific timelines.
Sales Coordinator
J.S.S Pipes & Fittings Trading L.L.C
Dubai, Dubai
03.2019 - 12.2020
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Deployed and assessed strategies for retaining customers and maximizing account servicing opportunities to promote revenue consistency.
- Reduced errors during sales and service processes by devising and deploying template responses.
- Improved productivity by increasing customer feedback and maintaining long-term business goals.
- Streamlined training processes for orders, tracking, expense recording and sale protocols to increase employee productivity and enhance sales.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Achieved and sustained consistent revenue streams by regularly servicing accounts and connecting with customers to promote new products.
- Researched local markets to identify and flesh out lists of new leads for sales team follow-up.
- Compiled client profiles and entered information into operating system.
- Implemented updated CRM systems and social media marketing strategies to streamline sales processes and optimize communication.
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Set up appointments with potential and current customers to promote new products and services.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
- Created documents recommended courses of actions to assist upper management in complex decision-making issues.
Sales Executive
J.S.S Pipes & Fittings Trading L.L.C
Dubai, Dubai
01.2021 - Current
- Analyzed past sales data and team performance to develop realistic sales goals.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
- Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
- Developed SWOT analysis and executed targeted sales strategies accordingly using data-driven decision-making.
- Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
- Presented products to clients using dynamic presentations and practical use-case scenarios.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Executed local, regional and national marketing and branding initiatives to drive sales within existing and prospective accounts.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
- Developed and led sales training initiatives for employees and teams across organization.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
- Presented information to customers, peers and management.
- Attended monthly sales meetings and quarterly sales trainings.
- Built and maintained positive relationships with diverse stakeholders.
- Opened new merchandise and stocked sales floor racks and shelves.
- Exceptional computer skills
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Maintained relevance and fluency on company offerings and industry trends.
Education
Bachelors of Design - Fashion Design
SNDT Women’s University
Mumbai 03.2012 - 03.2015
Skills
Sales funnel development
Business networking
Business development and planning
Schedule Coordination
Order management
Product and service sales
Cold Calling
Till counting
Staff Management
Product promotions
Database Management
Sales forecasting
Sales strategy
Vendor management
Employee guidance
Quality assurance understanding
Lead Generation
Territory Management
Timeline
Sales Executive
J.S.S Pipes & Fittings Trading L.L.C
01.2021 - Current
Sales Coordinator
J.S.S Pipes & Fittings Trading L.L.C
03.2019 - 12.2020
Office Administrator
Oceanic Global Marine Supply L.L.C
01.2017 - 01.2019
Fashion Designer
Little Dolly
01.2016
Fashion Designer
Blue Steel Limited & Esquel Ltd
01.2014
Bachelors of Design - Fashion Design
SNDT Women’s University
03.2012 - 03.2015