Jamila Bader
Dubai
Summary
Dynamic professional with over 7 years of diverse experience in banking, corporate communications, office management and project management. Skilled in fostering positive relationships with clients, stakeholders and team members to achieve organizational goals. Motivated to leverage expertise across various fields and continue delivering impactful results in new challenges.
Overview
8
8
years of professional experience
Work History
Personal Banking Advisor
Emirates Islamic Bank
08.2021 - 11.2023
- Educated customers on the features and benefits of various financial products and services, resulting in a resulting in a 20% increase in product adoption.
- Maintained accurate transaction records and upheld the highest standards of financial integrity, ensuring compliance with regulatory requirements.
- Identified cross-selling opportunities and successfully recommended additional products such as credit cards, personal finance, auto loans, home finance, fixed deposits, and investment options, contributing to significant boost in revenue growth.
- Achieved sales and referrals goals on a monthly and annual basis, exceeding targets by 70%
- Provided prompt and confident assistance to customers, addressing inquiries and resolving issues to their satisfaction.
- Facilitated the opening of personal and loan accounts, delivering exceptional banking services to clients.
- Offered after-sales support, including updating bank details and facilitating early settlements, to ensure continued customer satisfaction and loyalty.
Corporate Communications Executive
Loophole Technology
02.2020 - 07.2021
- Elevated brand visibility by developing and executing strategic corporate communications plans.
- Enhanced internal communication processes for improved employee engagement and productivity.
- Managed crisis communication strategies, mitigating potential negative impact on company reputation.
- Streamlined media relations efforts to secure positive coverage in top-tier publications.
- Maintained strong relationships with clients as a company representative, ensuring client satisfaction and loyalty.
Office Manager
Meydan Group
12.2018 - 01.2020
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed office inventory and supplies, optimizing procurement processes to minimize costs.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Facilitated the onboarding process for new hires, ensuring a smooth transition and integration into the company.
- Coordinated office events and activities to foster a positive work culture and sense of community.
- Developed and maintained office documentation, including policies, procedures, and employee records.
Government Relations Assosiciate
Tawjeeh Center
10.2017 - 11.2018
- Managed all digital marketing and communication efforts for Tawjeeh, including content creation and online campaign development, resulting in increased online presence and engagement.
- Translated, drafted, and proofread contracts and other Tawjeeh-related documents, ensuring accuracy and compliance with legal requirements.
- Provided support to the Director General in enhancing the overall image and reputation of Tawjeeh through strategic initiatives and communication efforts.
- Created marketing kits and collaterals for the center and staff, effectively promoting Tawjeeh's services and offerings to stakeholders.
- Built strong relationships with key government stakeholders for effective communication and collaboration.
Project Manager Trainee
Dubai Autism Center
01.2017 - 08.2017
- Developed materials for the website and online platforms to enhance accessibility and stakeholder engagement.
- Promoted the Garhoud Community building for rentals in marketing collateral, resulting in increased occupancy rates.
- Supported fundraising and CSR activities for the center, fostering community engagement and support.
- Managed projects, meetings, and follow-ups to ensure timely delivery and alignment with organizational goals.
Promo Producer & Video Editor Intern
MBC Group
05.2016 - 11.2016
- Created a VT 'Video Tape' that was aired on GoSport Channel.
- Edited 10 episodes of a Ramadan show.
- Edited rushes and clips for MBC morning show 'Sabah Al Khair Ya Arab'.
- Created five different Promos on Arabic and Turkish series for MBC1.
Education
Master of Arts - Mass Media And Communications
University of Wollongong
Wollongong, Australia 05.2017
Bachelor of Arts - English Linguistics And Translation
University of Sharjah
Sharjah09.2014
High School Diploma -
Al Maarifa International Private School
Sharjah06.2008
Skills
- Wealth Management
- Relationship Management
- Loan Processing
- Cross-Selling Products
- Social Media Strategy
- Media Relations
- Content Development
- Marketing Communications
- Brand Awareness
- Event Planning
Languages
Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Personal Banking Advisor
Emirates Islamic Bank
08.2021 - 11.2023
Corporate Communications Executive
Loophole Technology
02.2020 - 07.2021
Office Manager
Meydan Group
12.2018 - 01.2020
Government Relations Assosiciate
Tawjeeh Center
10.2017 - 11.2018
Project Manager Trainee
Dubai Autism Center
01.2017 - 08.2017
Promo Producer & Video Editor Intern
MBC Group
05.2016 - 11.2016
Master of Arts - Mass Media And Communications
University of Wollongong
Bachelor of Arts - English Linguistics And Translation
University of Sharjah
High School Diploma -
Al Maarifa International Private School
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