JAMSHEED PK
DUBAI
Summary
Independent Travel Agent offering more than 8 years of industry experience. Terrific communicator with base of wealthy, loyal clientele. Consistently delivers best client experiences resulting in repeat business and market expansion.
Overview
10
10
years of professional experience
Work History
Travel Consultant
LULU INTERNATIONAL LULU CITY TRAVELS
11.2014 - Current
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Handled sensitive information with professionalism and discretion.
- Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
- Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
- Helped senior managers make effective decisions based on current and accurate reporting.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Followed up with customers to increase customer service with travel plans.
TRAVEL CONSULTANT
AKBAR TRAVELS
08.2013 - 02.2014
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
- Helped customers with passport and visa applications.
Education
IATA -UFTAA
PATRIOT AVIATION COLLEGE
CANADA MONTREAL UNIVERSITY04.2013
B.COM -
CALICUT UNIVERSITY
CALICUT , KERALA INDIA 03.2012
HIGHER SECONDARY
KERALA STATE BOARD
KERALA03.2009
Skills
- International and Domestic Travel
- Reservations and Ticketing
- Retail Sales
- Relationship Management
- Collect Payments
- Hotel Accommodations
- Leisure Travel
- Global Destinations
Languages
English
Bilingual or Proficient (C2)
Arabic
Intermediate (B1)
Hindi
Upper intermediate (B2)
Timeline
Travel Consultant
LULU INTERNATIONAL LULU CITY TRAVELS
11.2014 - Current
TRAVEL CONSULTANT
AKBAR TRAVELS
08.2013 - 02.2014
IATA -UFTAA
PATRIOT AVIATION COLLEGE
B.COM -
CALICUT UNIVERSITY
HIGHER SECONDARY
KERALA STATE BOARD
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