Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
JAMSHEED PK

JAMSHEED PK

DUBAI

Summary

Independent Travel Agent offering more than 8 years of industry experience. Terrific communicator with base of wealthy, loyal clientele. Consistently delivers best client experiences resulting in repeat business and market expansion.

Overview

10
10
years of professional experience

Work History

Travel Consultant

LULU INTERNATIONAL LULU CITY TRAVELS
11.2014 - Current
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Handled sensitive information with professionalism and discretion.
  • Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
  • Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
  • Helped senior managers make effective decisions based on current and accurate reporting.
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
  • Followed up with customers to increase customer service with travel plans.

TRAVEL CONSULTANT

AKBAR TRAVELS
08.2013 - 02.2014
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
  • Helped customers with passport and visa applications.

Education

IATA -UFTAA

PATRIOT AVIATION COLLEGE
CANADA MONTREAL UNIVERSITY
04.2013

B.COM -

CALICUT UNIVERSITY
CALICUT , KERALA INDIA
03.2012

HIGHER SECONDARY

KERALA STATE BOARD
KERALA
03.2009

Skills

  • International and Domestic Travel
  • Reservations and Ticketing
  • Retail Sales
  • Relationship Management
  • Collect Payments
  • Hotel Accommodations
  • Leisure Travel
  • Global Destinations

Languages

English
Bilingual or Proficient (C2)
Arabic
Intermediate (B1)
Hindi
Upper intermediate (B2)

Timeline

Travel Consultant

LULU INTERNATIONAL LULU CITY TRAVELS
11.2014 - Current

TRAVEL CONSULTANT

AKBAR TRAVELS
08.2013 - 02.2014

IATA -UFTAA

PATRIOT AVIATION COLLEGE

B.COM -

CALICUT UNIVERSITY

HIGHER SECONDARY

KERALA STATE BOARD

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