Summary
Overview
Work history
Education
Skills
PROFICIENCY
Affiliations
Accomplishments
Timeline
Generic
Janagan Velayutham

Janagan Velayutham

Sharjah,UAE

Summary

Accomplished professional specializing in HR, office administration, financial consulting, and operations management. Proficient in payroll processing, customer service management, and relationship management. Expertise in data analytics to support informed decision-making and enhance organizational efficiency. Recognized for fostering strong client relationships and mentoring team members to achieve operational goals.

Overview

21
21
years of professional experience

Work history

Senior Team leader

Sunshine Solutions
Sharjah, UAE
2024.03 - Current

Manage and oversee a portfolio of delinquent retail, SME, or corporate loans.
• Develop and implement debt recovery strategies to maximize collections and reduce non-performing assets (NPA).
• Monitor portfolio performance using KPIs such as roll rates, recovery rate, cure rate, and write-offs.
• Segment accounts based on risk, aging, and repayment behavior.
• Coordinate with internal collection teams and external collection agencies.
• Negotiate repayment plans, settlements, and restructuring options with customers.
• Ensure compliance with banking regulations and internal policies.
• Review legal accounts and coordinate with legal teams for litigation and recovery actions.
• Prepare portfolio performance reports for senior management.
• Identify process improvements to enhance operational efficiency.

Team leader - Collections

Derby Group
Sharjah, UAE
2023.03 - 2024.02

• Negotiate repayment plans, settlements, and restructuring options with customers.

• Ensure compliance with banking regulations and internal policies.

• Review legal accounts and coordinate with legal teams for litigation and recovery actions.

• Prepare portfolio performance reports for senior management.

• Identify process improvements to enhance operational efficiency.

Business Development Manager

RJK HOLDINGS PVT LTD
2022.01 - 2023.01
  • Managed the sales, Purchase and monitored the each and everyday sales targets by motivating the sales managers and the sales staff, with proper instruction according to the market research and potentials. And promoting the company products in varies outdoor marketing campaigns, social media promotions. Also organizing weekly sales meetings to outcome the short falls to not achieving targets and rectifications.

Administration Manager

AL SABBAH TRADING AND CONT
2011.01 - 2021.11
  • Overlooking the overall business finance responsibility of the Company including all bank transactions and activities and inventory management working under Peachtree Accounting Package System.
  • Manage the sales, Purchase and monitored the company financial position. Increase the sales and reduced the overhead expenses by monitoring cost daily.
  • Organized several marketing campaigns to promote the properties to rent out and Sale, had good client relationship with new and existing clients.

Banking Officer

Hatton National Bank
2005.01 - 2010.01
  • Oversaw branch team with customer service representatives and personal bankers and implemented training for all new employees.
  • Monitoring high profile trade clients on utilization of trade related facilities and ensured a satisfactory percentage is maintained to increase bank profitability.

Education

Master in Business Administration - Global business

Aldersgate College

Executive Master in Marketing - undefined

Asian eUniversity

International Postgraduate Diploma - Global Business

OTHM - UK

Professional Higher Diploma - Accounting Management

PH Dip.UK

Diploma - Computer Application & Networking

NIIT

Skills

  • HR and Office Administration
  • Financial consulting
  • Operations Management
  • Payroll and WPS Processing
  • Customer service management
  • Relationship Management
  • Data Analytic

PROFICIENCY

ENGLISH
Fluent
HINDI - CONVERSATIONAL
Beginner
ARABIC - CONVERSATIONAL
Beginner
Malayalam
Fluent

Affiliations

  • cricket

Accomplishments

Awarded for outstanding performance and contribution for Top most Collection Team leader from Financial Remediation - Emirates NBD.

Timeline

Senior Team leader

Sunshine Solutions
2024.03 - Current

Team leader - Collections

Derby Group
2023.03 - 2024.02

Business Development Manager

RJK HOLDINGS PVT LTD
2022.01 - 2023.01

Administration Manager

AL SABBAH TRADING AND CONT
2011.01 - 2021.11

Banking Officer

Hatton National Bank
2005.01 - 2010.01

Executive Master in Marketing - undefined

Asian eUniversity

International Postgraduate Diploma - Global Business

OTHM - UK

Professional Higher Diploma - Accounting Management

PH Dip.UK

Diploma - Computer Application & Networking

NIIT

Master in Business Administration - Global business

Aldersgate College
Janagan Velayutham