Janak G C
waiter
Nepal
Summary
A dedicated professional more than 9 years’ experience in sales, marketing, driving, as valet attendant. Within a reputed firm with the approach to take up responsibilities to accomplish organizational goals where in my skills and potentials are being utilized to the maximum alongside focusing on the scope of enhancing my personal skills & gain maximum knowledge during my tenure t contribute to the growth of the firm.
Overview
8
8
years of professional experience
4
4
Languages
Work History
waiter
Feeshon Indian Resstaurant
Riyad
07.2013 - 09.2018
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Checked identification for minimum age for sale of alcoholic beverages.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
SENIOR WAITER
AT Kulcha King Flora Hotel, Flora Hotel, Albarsha
Wakira Investments LLC
Dubai
06.2019 - 11.2021
- Greets guests and provided exceptional, friendly, quality customer service in fast-paced environment
- Skillfully anticipated and addressed guests service needs
- Consistently adhered to quality expectations and standards
- Appropriately suggested additional items to customers to increase restaurant sales
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner
- Promptly served all food courses and alcoholic beverages to guests
- Answered questions about menu selections and made recommendations when requested
- Regularly checked on guests to ensure satisfaction with each food course and beverages
- Routinely cleaned table linens, table settings, glassware, counters, floors, storage areas, and service refrigerators.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Prepared specialty desserts for customers for special occasions.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Inspected dishes and utensils for cleanliness.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Managed food resources, memorized orders and coordinated customer service.
- Verified daily sales for end-of-day audits and accurately filled out closing paperwork.
- Trained staff members on use of POS system.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Greeted new customers, discussed specials and took drink orders.
Education
S.L.C -
Skills
Highly motivated, energetic and determinedundefined
Timeline
SENIOR WAITER
AT Kulcha King Flora Hotel, Flora Hotel, Albarsha
Wakira Investments LLC
06.2019 - 11.2021
waiter
Feeshon Indian Resstaurant
07.2013 - 09.2018
S.L.C -
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