Summary
Overview
Work history
Education
Skills
Languages
REFEREES
PERSONAL STATEMENT
Timeline
Generic
Janaka Mahesh Ravilal Dahanayaka Liyanage

Janaka Mahesh Ravilal Dahanayaka Liyanage

Dubai

Summary

Highly skilled professional with expertise in food hygiene, wine training, and bar spirit preparation, complemented by advanced communication and motivational abilities. Proficient in policy implementation, leadership, and stock management, with a strong foundation in airport fire fighting rescue operations. Adept at ensuring compliance with industry standards while fostering team excellence and operational efficiency. Committed to leveraging skills to drive organisational success and uphold best practices.

Overview

20
20
years of professional experience
12
12
years of post-secondary education

Work history

Bar & Restaurant Team Leader

Emirates Leisure Retail LLC
04.2023 - Current
  • Led team in delivering exceptional customer service experiences across busy restaurant environment.
  • Coordinated daily operations to ensure seamless workflow and efficient service delivery.
  • Trained and mentored new staff members, fostering a positive and collaborative team atmosphere.
  • Implemented effective inventory management procedures to optimise stock levels and reduce waste.
  • Oversaw compliance with health and safety regulations, ensuring a safe environment for staff and patrons.
  • Managed scheduling and staffing to align with peak service times, enhancing operational efficiency.
  • Monitored daily operations whilst reducing operational cost significantly.
  • Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.

Service Attendant

Emirates Leisure Retail LLC
Dubai
09.2013 - 03.2023
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Assisted in inventory management by monitoring stock levels and replenishing supplies as needed.
  • Maintained cleanliness and organisation of service areas to ensure a welcoming environment.
  • Engaged with customers to gather feedback and provide recommendations for improved service offerings.
  • Worked closely with team members during shift changes for seamless operations.
  • Delivered excellent customer service through friendly interactions, fostering brand loyalty.

Service Attendant

US Military Base Iraq
Camp Ramadi, Iraq
01.2006 - 12.2010
  • Maintained cleanliness and organisation of service areas to ensure a welcoming environment for all Guest (all Military)
  • Monitored inventory levels and reported shortages to ensure adequate stock for daily operations.
  • Maintained cleanliness of forecourt area to ensure safety standards.
  • Complied with all statutory regulations regarding health and safety at the workplace, thereby reducing risk of incidents.
  • Delivered exceptional customer service by addressing guest inquiries and resolving complaints promptly.

Education

GED -

MR Dadlisenanayaka MV
Matara, Sri Lanka
01.1989 - 12.2000

Skills

  • Basic Food Hygiene and PIC Training
  • Basic Wine Training
  • Airport Fire Fighting Rescuer
  • Basic Sprit Training at Bar Academy MMI
  • Communication excellence
  • Motivational mastery
  • Policy implementation and enforcement
  • Leadership proficiency
  • Stock management

Languages

English, Sinhala, Hindi

REFEREES

Upon to Request

PERSONAL STATEMENT

  • I am a person who likes to learn something new every day and enjoy working among the multi-cultural community and would like to analyze myself and full fill the weak areas. I am a matured person I have other qualities to bring to the work, organizational skills, efficiency and I am very meticulous, I show pride in all work I do, I work well under pressure and I love a challenge. I possess good verbal and written communication skills and I am able to relate to wide range of people. All this skills have been enhanced during all the work experiences.
  • Seeking a bright and result oriented opening in an esteemed organization by exhibiting my professional skills to the best of my abilities. Consistently and significantly overachieving set targets whilst managing expectations through a pro-active consultative approach. Now looking to make a continued significant contribution within a similar appointment in Iraq.

Timeline

Bar & Restaurant Team Leader

Emirates Leisure Retail LLC
04.2023 - Current

Service Attendant

Emirates Leisure Retail LLC
09.2013 - 03.2023

Service Attendant

US Military Base Iraq
01.2006 - 12.2010

GED -

MR Dadlisenanayaka MV
01.1989 - 12.2000
Janaka Mahesh Ravilal Dahanayaka Liyanage