JAN ANDREW A. PALICTE
Dubai
Summary
Dynamic food and beverage professional with extensive experience in Food and Beverage, excelling in customer service and communication. Proven ability to enhance guest experiences through meticulous order management and a strong knowledge of food safety. Recognized for adaptability and leadership in fast-paced environments, ensuring exceptional dining satisfaction.
Overview
11
11
years of professional experience
Work History
Food and Beverage Runner
Adaline Restaurant and Lounge
Dubai
09.2024 - Current
- Company Overview: Fundamental Hospitality
- I ensure to deliver and serving food orders from the kitchen to guests’ tables swiftly, accurately ensuring food is served in accordance with safety standards of the UAE LAW and act as the contact point between Front of the House and Back of the House staff.
- As one of the major roles is to Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies and intolerance).
- I also assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins.
- Food and beverage knowledge and allergens are familiarized, studied as guests’ questions about ingredients and menu items.
- Lastly, is to provide an exceptional dining experience that withholds the restaurant’s renowned service with a personalized touch making it one-of-a-kind experience.
- Fundamental Hospitality
Waiter/Cashier
The Green Room Solutions Leisure Group
Dubai
11.2022 - 06.2024
In Room Dining Order Taker
Hyde Hotel Dubai
Dubai
10.2021 - 10.2022
In Room Dining Order Taker
Fairmont Hotel ZRD
Dubai
08.2018 - 10.2021
Guest Guru/Cashier
Elevation Burger
Dubai
11.2014 - 07.2018
Education
Bachelor of Science - Nursing
GOLDEN WEST COLLEGES
ALAMINOS CITY PANGASINAN, PHILIPPINES03-2012
Skills
- Communication skills
- Attention to details
- Time management
- Leadership
- Problem-solving
- Customer-focused
- Knowledge of MICROS POS
- Knowledge of EATAPP
- Knowledge of OPERA-SYMPHONY
- Knowledge of FUTURELOG
- Knowledge of MICROSOFT OFFICE
- Flexible and Adaptable
- Menu knowledge
- Order management
- Table setting
- Food safety
- Customer service
Accomplishments
Adaline Restaurant and Lounge
Fundamental Hospitality
Languages
Tagalog
First Language
English
Proficient (C2)
C2
References
References available upon request.
Timeline
Food and Beverage Runner
Adaline Restaurant and Lounge
09.2024 - Current
Waiter/Cashier
The Green Room Solutions Leisure Group
11.2022 - 06.2024
In Room Dining Order Taker
Hyde Hotel Dubai
10.2021 - 10.2022
In Room Dining Order Taker
Fairmont Hotel ZRD
08.2018 - 10.2021
Guest Guru/Cashier
Elevation Burger
11.2014 - 07.2018
Bachelor of Science - Nursing
GOLDEN WEST COLLEGES
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