JANE WANJIKU
ABU DHABI,United Arab Emirates
Summary
Diligent and dependable team player with strong emphasis on organisation and problem-solving, combined with ability to adapt quickly to new environments. Possesses highly relevant transferable skills in inventory management and customer service, along with excellent communication skills. Committed to enhancing operational efficiency and contributing to success of the company
Overview
5
5
years of professional experience
Work history
Warehouse associate
Adecco
Abu Dhabi, UAE
06.2024 - Current
- Demonstrated punctuality and reliability in all assigned tasks, promoting productivity at work place.
- Ensured prompt resolution of discrepancies, improving customer satisfaction.
- Assured safety standards for prevention of accidents in the workplace.
- Worked within a team to achieve daily targets efficiently.
- Enhanced operational efficiency with proper storage of items in designated areas.
- Maintained high standard of hygiene, contributing towards a healthy work environment.
- Improved warehouse efficiency by maintaining cleanliness and orderliness.
WAREHOUSE Ambassador
Adecco
ABU DHABI, UAE
Jan 2025 - Nov 2025
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Consistently arrived at work on time and ready to start immediately.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Improved efficiency and productivity by acquiring new skills.
- Used Microsoft Word and other software tools to create documents and clear communications.
Problem Solver
Adecco
ABU DHABI, UAE
Aug 2024 - Jan 2025
- Managed time effectively, prioritised tasks according to importance.
- Identified potential risks, mitigated possible issues.
- Outlined problems and made proactive solutions to support quick resolution.
- Reduced drama and conflict of divisive behaviours to reach productive solutions.
- Monitored system performance using recognised and agreed criteria.
Customer service representative
SAFARICOM
KANYA , KENYA
02.2021 - 08.2023
- Streamlined processes through efficient record keeping.
- Performed administrative duties contributing towards smooth store operations.
- Managed high volume of inbound calls for quick resolution of customer issues.
- Developed strong relationships with customers fostering brand loyalty and repeat business.
- Mitigated conflicts by providing timely and effective solutions to disputes raised by customers.
- Offered technical support, leading to enhanced user experience.
- Provided top-notch support for increased customer satisfaction.
- Assisted customers in making informed decisions by providing detailed product information.
Education
High School Diploma -
KENYA
Skills
- RF scanning tools
- Radio frequency equipment use
- Warehouse layout familiarity
- Waste disposal knowledge
- Use of protective clothing
- MS office suite proficient
- Hazardous materials awareness
- Adaptable to shift work
- Quality control expertise
- Production reporting
- Quality Assurance
- Warehouse Management Systems
Languages
English
Fluent
Timeline
WAREHOUSE Ambassador
Adecco
Jan 2025 - Nov 2025
Problem Solver
Adecco
Aug 2024 - Jan 2025
Warehouse associate
Adecco
06.2024 - Current
Customer service representative
SAFARICOM
02.2021 - 08.2023
High School Diploma -
KENYA