Administrative leader experienced in business operations and team oversight. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems.
Overview
14
14
years of professional experience
Work History
Operations Manager
Gilani Mobility Trading CO LLC
Dubai, United Arab Emirates
08.2023 - 03.2024
Aided senior leadership by recommending corrective actions and improvements to company operations.
Created classification systems to manage archives.
Worked constructively with sales team generating new business opportunities and supporting company growth.
Noted employee absences and grievances, and improved team development and performance with right training.
Established clear budgets and cost controls strategies to meet objectives.
Established and communication daily priorities to guide team activities.
Monitored and reviewed operational performance, aiding improved business strategy to maximize productivity.
Supervised daily operations, acting as point of contact for any queries or obstacles.
Organized financial and operational data to help with yearly budgeting and planning.
Led and coached team leaders to meet performance targets and deliver operational excellence.
Served as key corporate representative, liaising with various stakeholders in support of operational excellence.
Developed, recommended and implemented strategies to improve employee work quality and speed.
Oversaw facility maintenance and allocated needed resources to meet standards.
Reduced costs and improved operations by analyzing processes and customer feedback.
Coordinated hiring, recruitment and training strategies to build successful administrative team.
Tracked and reported on KPIs, investigating variances and developing solutions to address bottlenecks or constraints.
Monitored health and safety measures for guaranteed compliance.
Analyzed operations data to identify process gaps and successfully implement change.
Led and managed administrative staff to maintain smooth daily operations.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Developed organizational policies for administrative oversight and internal controls.
Oversaw equipment availability and maintenance to guarantee optimal operations.
Maintained smooth-running business operations by delegating priorities to staff abilities.
Drafted procedural statements and guidelines for company-wide use.
Logistics Executive
LOUIS VUITTON MIDDLE EAST FZCO
Jebel Ali Free Zone, United Arab Emirates
01.2017 - 08.2023
Managing daily inbound & outbound warehouse and logistics operations
Ensuring all scheduled sellable & non-sellable products were shipped and delivered to store, client, and other company such as contractors and supplier
Preparing export documents such as delivery advice, invoice, packing list, country of origin, CITES certificates, dangerous goods declarations, air waybill, and other shipping requirements
Coordinating with freight forwarders for local and international shipments for follow up and daily report to ensure the smooth flow of shipments to store
Responsible for highlighting and resolving shipment and product issues
Escalating shipment incidents at risk such as damages and losses with required preliminary investigation and claim process
Validating shipment invoices based on agreed rates, terms, and condition
Creating purchase orders and follow up for approval until goods receipt
Handling store repairs, claims, product transfers, and urgent orders coordinated by supply chain team
Creating shipment orders in SAP for specific events or as needed
Handling events merchandising props from Middle East, France, China, and other countries if required
Tracking logistic flow of shipments from Europe to Qatar transiting through Singapore distribution center
Processing daily reverses from Doha to Singapore, France, and Switzerland
Supporting Louis Vuitton store on their back of house, stock management, and fix daily stock discrepancies if needed
Coordinating local transfer of event props, animations, furniture, IT equipment, and other items for collection and storage with external partners
Supporting e-commerce process on logistic flow and application if required
Creating procedures of Qatar flow activity
Sharing weekly KPI to spot gaps and initiate the necessary actions.
Updated inventories with accurate stock movement data for correct, current records.
Collated logistics-related information for analysis and process improvement.
Received and processed stock using inventory management system.
Warehouse Team Leader
LOUIS VUITTON MIDDLE EAST FZCO
Jebel Ali Free Zone
10.2012 - 12.2016
Validating inbound shipments and receive the items in Infolog
Releasing the orders to be processed and prepare outbound shipment
Preparing labels for picking, packing, and full preparation of the products
Initiating the inventory and product quality check
Implementing SOP in handling luxury and exotic valuable items
Performing quality control of the reverse products from the stores in UAE, GCC, and mixed deliveries from Europe
Organizing product shelves and racks for its safety and item wise storage system
Designating staff to accomplish daily goal and making them productive and efficient in their shift
Responding to someone injured or medical problems inside the warehouse (First Aid In-Charge and Fire Fighter)
Monitoring warehouse equipment's (computers, scanners, printers, weighing scale) and do trouble shooting as needed.
Sales Associate/ Stock Controller
JAWAD BUSINESS GROUP
Dubai
03.2010 - 09.2012
Making sales based on the target with customer satisfaction
Updating window display and creates report for its sales contribution
Receiving stocks based on invoices, packing list and ensure product quality and quantity to validate were all accurate and no damages
Reporting stocks availability and leading inventory
Checking price tags of the footwear, bags, belt, cap, accessories, etc.
Sales Ambassador
JAWAD BUSINESS GROUP
Dubai
03.2010 - 09.2012
Handling Luxury and Famous chocolates from United Kingdom
Managing the store in the absence of the store manager, with full responsibility
Receiving deliveries, inventory, handling cash and store permits
Supporting store manager as required in administrative matters
Act as an inspirational ambassador and participate in projects to improve best practices in stock management and operational expenses to optimize profitability and performance
Pro-actively generates sales through Selling Techniques, and Visual Merchandising for continuous improvement of opportunities to meet and exceed the store targets.
Education
BACHELOR OF SCIENCE IN COMPUTER SCIENCE - Information Technology
Kolehiyo Ng Lungsod Ng Lipa
Lipa City, Batangas, Philippines
/2004 - /2008
Skills
Facility management
Freight and logistics expertise
Process improvement strategies
Quality compliance procedures
Warehouse operations
Inventory control
Policies and procedures implementation
Supply negotiation
Logistical planning
Marketing
Payroll administration
Communication skills
Time management
Problem-solving
Languages
English, Filipino
Fluent
Timeline
Operations Manager
Gilani Mobility Trading CO LLC
08.2023 - 03.2024
Logistics Executive
LOUIS VUITTON MIDDLE EAST FZCO
01.2017 - 08.2023
Warehouse Team Leader
LOUIS VUITTON MIDDLE EAST FZCO
10.2012 - 12.2016
Sales Associate/ Stock Controller
JAWAD BUSINESS GROUP
03.2010 - 09.2012
Sales Ambassador
JAWAD BUSINESS GROUP
03.2010 - 09.2012
BACHELOR OF SCIENCE IN COMPUTER SCIENCE - Information Technology
Kolehiyo Ng Lungsod Ng Lipa
/2004 - /2008
CERTIFICATION
DANGEROUS GOODS ACCEPTANCE CATEGORY 6, The Emirates Group – Learning and Talent, 09/09/21 - 09/30/23
Personal Information
Citizenship: Filipino
Date of birth: 07/28/86
Visa Status: UAE Residence
CERTIFICATION
DANGEROUS GOODS ACCEPTANCE CATEGORY 6, The Emirates Group – Learning and Talent, 09/09/21 - 09/30/23
Personal Information
Citizenship: Filipino
Date of birth: 07/28/86
Visa Status: UAE Residence
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