Janica Tarol
Dubai
Summary
A polite, well-spoken, and hardworking individual with experience looking for a responsible role. Create value for my prospective employer through my dedicated and diligent efforts. An organized and motivated employee capable of time management and working under pressure in all environments.
Overview
5
5
years of professional experience
Work History
RECEPTIONIST
EXPRESS STREATZ DMCC
02.2021 - 12.2022
- Providing a warm greeting to customer
- Answering phone calls and giving customers the exact details regarding their inquiries
- Providing insurance and satisfaction when it comes to customer orders.
WAITRESS
RAILS BILLIARDS DMCC
09.2017 - 10.2020
- Providing a warm welcome for customers
- Receive food & drink orders & serve customer requests to the standards required
- Learning the names of & building relationships with regular customers
- Ensure timely delivery of all food & beverage items to customers
- Understand menu content and keep up to date with any menu changes
- Making recommendations from the menu if requested
- Answer guest queries in a polite and helpful manner
- Clearing cutlery and dishes away from tables
- Passing food orders through to the kitchen staff promptly
- Ensuring all hotel corridors are kept clear of rubbish, glassware, and crockery
- Full product knowledge of all menu items and hotel facilities and services
- Check on customers asking if they are enjoying their meals and service
- Ensuring the food service area is left clean and tidy once all the guests have left
- Relaying, preparing, and setting tables for the next guests
- Looking after guests with special needs i.e., dietary requirements, allergies, mobility etc.
Education
Associate Hotel Restaurant Management -
ST. THERESE MTC COLLEGES - PHILIPPINES
05.2015
ASSOCIATE HEALTH CARE SERVICES -
ILOILO DOCTORS COLLEGE - PHILIPPINES
05.2011
Skills
- Adaptability
- Ability to Work Under Pressure
- Customer Service
- Patience and Empathy
- Housekeeping
Timeline
RECEPTIONIST
EXPRESS STREATZ DMCC
02.2021 - 12.2022
WAITRESS
RAILS BILLIARDS DMCC
09.2017 - 10.2020
Associate Hotel Restaurant Management -
ST. THERESE MTC COLLEGES - PHILIPPINES
ASSOCIATE HEALTH CARE SERVICES -
ILOILO DOCTORS COLLEGE - PHILIPPINES
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