Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Janine Rouan Mantilla Mijares

Al Khail Gate Community, Alqouz Industrial Area 2, Dubai

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

8
8
years of professional experience

Work History

Kitchen Commis Chef II

Jumeirah International LLC.
09.2023 - Current

• Assisting in food preparation

• Assisting other chef

• Helping delivery's and restocking

• Contributing to maintaining kitchen and food safety standards

• Assisting with stock rotation cleaning stations

• Works in the designated station as set by Executive Chef and/or Sous Chef

• Prepare ingredients for cooking, including portioning, chopping, and storing food

Slices, grind and cooks meats and vegetables using a full range of cooking methods.

• Contributed to a reduction in prep time through meticulous mise-en-place organization before each shift.

• Supported chefs in the timely preparation of menu items, ensuring consistent quality and presentation standards.

Guest Service Agent

Jumeirah International LLC.
05.2022 - 08.2023

• Operated a cash register for cash, check and credit card transactions

• Collected the different process of payments cash, credit cards, & debit cards.

• Committed to ensuring product safety and efficiency.

• Taken and recorded temperature of food and food storage areas such asrefrigerators and freezers.

• Alerted customers to upcoming sales events and promotions.

•Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.

• Keep the guests happy, and got along with every co-worker as if they were family.

Pronto Sales Assistant

Emirates National Oild Company LLC
02.2017 - 04.2022

•Greeted customers as they arrive at the outlet and inquire into their orders.

• Stocked and replenished merchandise according to store merchandising layouts.

• Assisted with the completion of production records to include waste tracking, used/unused portions, and product shortages.

• Shared best practices for sales and customer service with other team members to help improve the store's efficiency.

• Provides customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

• Resolved all customer complaints in a professional manner while prioritizing

customer satisfaction.

Education

BS. Medical Technology - 2nd Year, Under Graduate

Manila Central University
Manila, Philippines

High School Diploma - Secondary Education

Manila Central University
Manila Philippines
06.2008

Elementary Graduate - Primary

Manila Central University
Manila, Philippines
04.2004

Skills

  • Food safety and sanitation
  • Food quality
  • Customer Service
  • Interpersonal
  • Communications
  • Computer Proficiency
  • Oral and Written Communication
  • Cash Handlings

Languages

Tagalog
Bilingual or Proficient (C2)
English
Advanced (C1)

References

Sirajuddin Inayath F&B Manager, Wild Wadi Waterpark, Umm Suqeim 2, Dubai,

UAE. +971 555009617

Phiene Torrecampo-Ocubillo Assistant F&B Manager, Wild Wadi Waterpark Umm

Suqeim 2, Dubai, UAE. +971 569825625

Marilou Gomez, Shift in Charge, Enoc Retail Department, Dubai, UAE. +971562275385

Lim Yoong Sheng, Sous Chef, Zheng Hes Restaurant. Mina Al Salam Hotel

Dubai, UAE. +0563792558

Timeline

Kitchen Commis Chef II

Jumeirah International LLC.
09.2023 - Current

Guest Service Agent

Jumeirah International LLC.
05.2022 - 08.2023

Pronto Sales Assistant

Emirates National Oild Company LLC
02.2017 - 04.2022

BS. Medical Technology - 2nd Year, Under Graduate

Manila Central University

High School Diploma - Secondary Education

Manila Central University

Elementary Graduate - Primary

Manila Central University
Janine Rouan Mantilla Mijares