Janiva Loraine Pitargue
Al Hamra, Ras Al Khaimah
Summary
Trustworthy Admin/HR member with seven years of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines. Delivers accurate, error-free work meeting strict standards. Always ready to take on challenging assignments, help others and exceed expectations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Specialist
International Food Company Seara LLC (JBS Group)
Al Hamra
05.2019 - Current
- Managing medical insurance of employees by coordinating with the insurer for new applications, deletions, renewal, reimbursement, or any medical issues
- Handling and managing employee leave records
- Coordinating with the department head regarding approved annual, sick, and emergency leaves for all employees
- Coordinate with the bank for employee accounts opening, cancellation and any bank-related matters
- Assisting HR manager with candidate interviewing by generating questions, providing documents required and scheduling interviews
- Facilitate onboarding of new employees by scheduling training, answering questions and processing documents
- Email creation and deletion for the Management levels
- Supporting HR Manager in processing payroll records, correcting inconsistencies in timekeeping to avoid delays in employee payments
- Providing support to employees with Human Resources issues, rules, and regulations, and liaising with department heads on their needs
- Assist in performance management process, supporting disciplinary and grievance issues
- Handle requests, complaints, or other matters to build a bridge between management and employee relations
- Preparing resignation procedures for resigned employees and sending them to the HR department
- Overseeing staff and works requirements like accommodation, food, medical, and transportation
- Booking hotel and travel arrangements for the Managerial level, securing the best deals within the desired dates and timeframes
- Planned office events by reserving venues, communicating schedules, and coordinating setup
- Organizing and maintaining files, maintained manual and electronic filing and information systems, registering face recognition with our biometric machine, ensuring readily available and accurate data
- Perform any additional tasks as required.
Administrative Assistant
NALF International Law Firm
Julfar Towers
04.2017 - 04.2019
- Preparing Terms of Engagement and opening a new file of clients
- Creating email notifications, invitations and agendas for meetings, events, and appointments
- Answers phone calls and directs callers to appropriate Lawyer, schedules appointments
- Signs for incoming packages and assists clients and other visitors
- Scheduling of meetings and calendar management for Lawyers
- Made travel arrangements and booked accommodation for Lawyers
- Maintaining organized and accurate records, updating databases, calendars, and other files
- Preparing Invoices and Receipts
- Deposit Cheques/cash to the bank.
Front Office Assistant
Milano Beach Resort
Nakheel
08.2016 - 04.2017
- Updating customer records regularly, ensuring personal and billing information was current and correct
- Responded promptly to telephone enquiries from clients, vendors, and customers
- Managed customer check-in and check-out processes, providing faultless service to meet mystery guest standards
- Welcomed visitors with warmth and professionalism, providing exceptional customer care throughout guest visits
- Processed customer bookings courteously and efficiently, verifying personal information and billing details to secure reservations
- Registered visitors, guests, and contractors upon arrival, providing access passes
- Stayed up to date with knowledge of company products and services to assist clients with concerns.
Education
Hotel and Restaurant Management -
Pamantasan Ng Lungsod Ng San Pablo
Laguna, Philippines03-2012
Skills
- Effective organizational skills
- Teamworking and interpersonal
- Decision-making skills
- Coordinating activities
- Administrative operations
- Time Management
Certification
- UAE Driving License
Timeline
Administrative Specialist
International Food Company Seara LLC (JBS Group)
05.2019 - Current
Administrative Assistant
NALF International Law Firm
04.2017 - 04.2019
Front Office Assistant
Milano Beach Resort
08.2016 - 04.2017
Hotel and Restaurant Management -
Pamantasan Ng Lungsod Ng San Pablo
- UAE Driving License
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