Jannies Britto
Dubai,UAE
Summary
Quality Assurance Officer with 6+ years in Total Facilities Management and 1 year focused on Health, Safety, and Environment (HSE). Expertise in monitoring service quality, conducting audits, and ensuring compliance with operational and safety standards. Demonstrated success in identifying non-conformities, implementing corrective actions, and enhancing service delivery across facilities management. Strong coordination skills with operations, HSE, and clients to maintain service excellence and uphold IMS documentation standards.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
QHSE Officer
Al Ghurair Facilities Management
Dubai, UAE
10.2024 - Current
- Preparing and reviewing task risk assessment, ERP and communicating with workforce.
- Circulate the site inspection reports through HSE manager and BU head for taking corrective action by respective in charge of unsafe act/ condition (UA/UC) at workplace.
- Conducting safety orientation for new arrival of staff and workmen.
- Conducting weekly mass toolbox talk meetings at site and job based toolbox talks.
- Responsible for projects overall safety management system implement on site.
- Organizing the work permits.
- Conducting various kinds of mock drills such as fire mock drill, fall from height, elevator entrapment, preparation of emergency rescue and evacuation plan.
- Organizing and conducting IMS internal audits at a fixed schedule and as per contractual requirements and eliminating hazardous condition.
- Conducting incident investigation and take corrective actions.
- Conducting safety walks through daily capture near miss, unsafe acts, and unsafe condition and takes the corrective actions.
- To conduct investigation of all accidents / dangerous occurrence and recommend appropriate safety measures.
- To create ZERO tolerance of safety culture at work place without LTI.
- Maintaining all relevant records for internal and external audits. Monitoring various high risk activities.
- Preparing monthly reports, ESG reports, Sustainability reports and weekly statistics reports and submitting to management and clients.
- Monitoring the statutory tracker.
- Monitoring the PTW tracker.
- Monitoring the audit observation action plans implementations.
- Monitor to ensure all contract facilities have emergency response system, first aid arrangements, policies and procedures in place to manage emergency situations.
- Regularly update the critical risk register and document all risk mitigation measures and conduct regular follow ups to ensure CRR status is updated with acceptable risk ratings.
- Coordinate with FM operations/ building projects, infrastructure and fit out teams and other relevant departments who are in association with HSE for effective implementation of HSE policy.s to ensure compliance with industry standards.
HSE/Project Coordinator
ServeU LLC
Abu Dhabi, UAE
07.2023 - 10.2024
- Conducted regular audits for maintaining high standards of health and safety practices across the organization.
- Led cross-departmental collaboration for improved coordination in HSE initiatives.
- Took part in workshops focused on continual learning about evolving HSE regulations-ensured up-to-date knowledge base at all times.
- Organized monthly health and safety meetings, enhancing company-wide communication on important issues.
- Mitigated potential hazards through careful inspection of work sites and equipment.
Operations Coordinator
ServeU LLC
Dubai, UAE
03.2023 - 06.2023
- Facilitated cross-functional meetings, fostering better teamwork and collaboration.
- Handled administrative tasks efficiently to support day-to-day operations.
- Liaised with external vendors for procurement of necessary supplies.
- Reduced turnaround times with process improvements and automation initiatives.
- Delivered multiple projects on time by effective planning and coordination.
Account Executive
Innova LLC
Dubai, UAE
06.2022 - 02.2023
- Negotiated contracts on behalf of clients, ensuring best possible terms and conditions.
- Coordinated sales presentations to increase brand awareness.
- Developed financial forecasts for budgeting purposes.
- Conducted regular follow-ups with potential customers, securing new deals.
- Implemented strategic initiatives to retain key accounts.
HR Coordinator
Transguard Group LLC
Dubai, UAE
10.2021 - 06.2022
- Implemented flexible working policies to promote work-life balance.
- Streamlined recruitment process through innovative HR software.
- Coordinated training programmes to enhance employee skills and capabilities.
- Devised effective retention strategies, successfully reducing voluntary turnover rates.
- Mediated employee conflicts to maintain a positive working environment.
Administrator Officer and Finance Support
Transguard Group LLC
Dubai, UAE
09.2019 - 10.2021
- Enhanced document organization systems for efficient file retrieval.
- Conducted research to support strategic planning initiatives for executive team.
- Ensured compliance with regulatory standards through precise record keeping.
- Streamlined office operations by introducing efficient administrative procedures.
- Ensured timely completion of projects with strong time-management skills.
Education
Post Graduation Diploma - Operations Management
Welingkar's Institute of Management
Mumbai,India 08.2018 - 07.2019
Bachelors - Banking and Insurance
SIES College of Arts, Science and Commerce
Mumbai,India 06.2015 - 05.2018
Skills
- Statutory Tracker and Compliance
- Risk Assessment and Hazard Identification
- Incident Investigation and Reporting
- Safety Training and Awareness Programs
- HSE Compliance and Regulations
- Emergency Preparedness and Response
- Contractor and Vendor Safety Management
- Environmental Impact Management
- ISO 45001:2018 and ISO 9001:2015 Compliance
- Safety Audits and Inspection
- Client and Stakeholders Safety Management
- Safety Culture Development
Certification
- International General Certificate, NEBOSH, Level 3, IGC-1: Completed, IGC-2: Awaiting for results
- Internal Auditor-(ISO 14001:2015) Environmental Management System
- Fire Risk Assessment Essentials
- Managing Mental III-Health in the Workplace Essentials
- Internal Auditor-(ISO 45001:2018) Occupational Safety and Health Management
- Level 2 Fire Warden Duties and Safety Fundamentals
- Work At Height Safety Essentials
- Internal Auditor-(ISO 9001:2015) Quality Management System
- Environmental Impact Assessment Essentials
- Improving Health and Safety Culture Essentials
Languages
English
Fluent
Hindi
Fluent
Marathi
Fluent
Konkani
Fluent
Affiliations
- Travelling, Photography & Exploring diverse cuisines and local food culture
Accomplishments
- Emirates NBD FM team-For operational support and service continuity during the COVID-19 pandemic.
- Transguard group LLC-Successfully completed Six Sigma White Belt project for focusing on process Improvement and operational efficiency.
References
References available upon request.
Timeline
QHSE Officer
Al Ghurair Facilities Management
10.2024 - Current
HSE/Project Coordinator
ServeU LLC
07.2023 - 10.2024
Operations Coordinator
ServeU LLC
03.2023 - 06.2023
Account Executive
Innova LLC
06.2022 - 02.2023
HR Coordinator
Transguard Group LLC
10.2021 - 06.2022
Administrator Officer and Finance Support
Transguard Group LLC
09.2019 - 10.2021
Post Graduation Diploma - Operations Management
Welingkar's Institute of Management
08.2018 - 07.2019
Bachelors - Banking and Insurance
SIES College of Arts, Science and Commerce
06.2015 - 05.2018