Janni Maye Paras
Account Manager
Abu Dhabi
Summary
Energetic and multilingual cabin crew member with dynamic interpersonal skills. Poised and efficient and dedicated to team-driven environment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Over 3 years working as part of cabin crew for national airline.
Overview
7
7
years of professional experience
4
4
Certifications
Work History
Account Manager
Hiring Line Human Resources Consultancy
11.2023 - Current
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
Brand Ambassador
Cebu Pacific Air
10.2017 - 10.2020
- Represent Cebu Pacific Airlines as the face of the brand across various platforms and events.
- Featured prominently in social media advertisements, showcasing the airline's services, promotions, and brand values.
- Appeared on billboards at major airports throughout the Philippines, effectively reaching a wide audience of travelers.
- Featured in advertising campaigns on trains in Australia, enhancing brand visibility in international markets.
- Represented the brand on billboards in Hong Kong, contributing to brand recognition and market expansion efforts.
- Actively participated in events alongside key personalities, including former President Rodrigo Duterte, strengthening the airline's presence in important public engagements.
- Featured on the cover of Cebu Pacific Air's Annual Report magazine in 2017.
Cabin Crew Member
Cebu Pacific Air
10.2017 - 10.2020
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Answered passenger questions and provided solutions to issues arising during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Job Trainee
Tours And Transport
03.2017 - 04.2017
- Organized files for booking and upcoming tours
- Organized itineraries for upcoming group tour
- Paper works in the office
- Answered inquiry calls for tour reservations
- Booked reservations
- Double check booked group tours
- Confirmed the reservation bookings
- Doing reservation booking for upcoming group tour
- Received documents for upcoming group tour
- Prepared the materials for the upcoming group tours
- Assist tour guide for the itinerary of the upcoming group tour
- Assist an officer in checking the transportation vehicle that will be used for the upcoming group tour
- Know all the products and services offered by the company
- Offered the products and services of the company to aspiring clients
Job Trainee
Philippine Airlines
12.2016 - 03.2017
- Answer, screen and transfer inbound phone calls
- General clerical duties including photocopying, fax and mailing
- Retrieve documents from filing system
- Handle requests for info and data
- Prepare written responses to routine enquiries
- Record, compile, transcribe and distribute minutes of meetings
- Opening, sorting and distribute incoming correspondence
- Updating and maintaining records and databases
- Greeting and directing visitors to the appropriate party
- Assisting with a variety of office tasks needed.
Education
Bachelor of Science - Tourism Management
PATTS College of Aeronautics
Paranaque City, Philippines 05.2001 -
Bachelor of Science - Finance
Miriam College
Quezon City, Philippines 05.2001 -
High School Diploma -
St. Martin Montessori School
Angono Rizal, Philippines 05.2001 -
Skills
FAA Regulations
Compliance and regulations
Customer Assistance
Safety awareness
Complaint Handling
Special Needs Assistance
Passenger Assistance
Emergency Procedures
Grooming and Personal Hygiene
Certification
Zero Gravity: Experience Tourism Off the Ground
Personal Background
Nationality: Philippines
Date of Birth: 07 December 1993
Height: 5’- 4” (162.5cm.)
Weight: 118 lbs.
Age: 30
Religion: Roman Catholic
Civil Status: Married
Character Reference
Chelsea Ann Esguerra
Materials Officer - Technical Asset Management
CEsguerra@etihad.ae
Etihad Airways
+971545858380
Casey Zar Esguerra
Office Operations Manager
Casey.esguerra@wizzair.com
Wizz Air Abu Dhabi
+971509147811
Almerah Macapasir
Marhaba Services Agent
almerah.macapasir@dnata.com
Emirates Group
+971561145906
Timeline
Account Manager
Hiring Line Human Resources Consultancy
11.2023 - Current
Brand Ambassador
Cebu Pacific Air
10.2017 - 10.2020
Cabin Crew Member
Cebu Pacific Air
10.2017 - 10.2020
Job Trainee
Tours And Transport
03.2017 - 04.2017
Job Trainee
Philippine Airlines
12.2016 - 03.2017
Zero Gravity: Experience Tourism Off the Ground
02-2015
A Resort’s World Experience
07-2014
Learning from Star Cruises
07-2014
The Art & Science of Flying with Philippines
07-2014
Bachelor of Science - Tourism Management
PATTS College of Aeronautics
05.2001 -
Bachelor of Science - Finance
Miriam College
05.2001 -
High School Diploma -
St. Martin Montessori School
05.2001 -