JANSHEER PATHUTHARA
DUBAI
Summary
Well-qualified [Job Title] proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
Overview
13
13
years of professional experience
Work History
Logistics Coordinator
JUNAID AL WADI TRADING LLC
04.2021 - Current
- Tracked orders and notified customers of status or potential delays.
- Generated documentation and information required for customer shipments.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
- Generated monthly performance reports to track and analyze shipping trends.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Built and established relationships with staff and vendors.
Logistics Coordinator
K C STEELS and CEMENTS
03.2011 - 12.2020
- Tracked orders and notified customers of status or potential delays.
- Generated documentation and information required for customer shipments.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
- Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Built and established relationships with staff and vendors.
- Monitored performance of logistics operations to identify areas for improvement.
Education
Bachelor of Arts - History
MADURAI KAMARAJ UNIVERSITY
Madurai04.2018
Skills
- Shipment Coordination
- Material Handling
- Transportation Planning
- Warehouse and Transportation Operations
- Word Processing
- Inventory and Supply Logistics
- Customer Service
- Shipment Routing
- Shipment Monitoring
Languages
English
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Timeline
Logistics Coordinator
JUNAID AL WADI TRADING LLC
04.2021 - Current
Logistics Coordinator
K C STEELS and CEMENTS
03.2011 - 12.2020
Bachelor of Arts - History
MADURAI KAMARAJ UNIVERSITY
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