Januka Chhetri
Dubai
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess Cum Waitress
HUES BOUTIQUE HOTEL
Dubai
11.2022 - 10.2024
- Greeted guests and escorted them to their tables.
- Greet and escort guests to their tables.
- Present menu and provide detailed information when asked (e.g. About portions, ingredients, or potential food allergies.
- Prepare tables by setting up linens, silverware, and glasses.
- Inform guest about the day's specials.
- Offer menu recommendations upon request.
- Up-sell additional products when appropriate.
- Take accurate food and drink orders, using a POS ordering software, order slips, or by memorization.
- Check guests' IDs to ensure they meet minimum age requirements for the consumption of alcoholic beverages.
- Communicate order details to the Kitchen Staff. Serve food and drink orders.
- Check dishes and kitchenware for cleanliness and presentation, and report any problems. Arrange table settings and maintain a tidy dining area.
- Deliver checks and collect bill payments.
- Carry dirty plates, glasses, and silverware to the kitchen for cleaning.
- Meet with restaurant staff to review daily specials, changes on the menu, and service specifications for reservations (e.g. parties)
- Follow all relevant health department regulations.
- Provide excellent customer service to guests.
Education
Bachelor of Arts -
North Bangal University
India01.2020
Hospitality Diploma - Hospitality
Learnet Institute of Skills
India02-2021
Skills
- Discreet Communication Skills
- Maintain Accurate Records
- Professional Communication Approach
- Guest Relations Management
- Kitchen staff coordination
- Reservations Coordination
- Bar terminology
- Bill computation
- Food inspection
- Reservation coordination
- Dining room management
- Dining customer service
- Menu Memorization
- Food station setup
- Multi-line telephones
- Greeting guests
- Check payment processing
- Quality Control Analysis
- POS system operations
- Safe Food Handling
- Item promotion
- Price memorization
Personal Information
- Date of Birth: 18 June 1998
- Gender: Female
- Nationality: Indian
- Marital Status: Unmarried
- Visa Status: Employment (Cancelled)
Languages
Hindi
First Language
English
Proficient (C2)
C2
Nepali
Proficient (C2)
C2
Disclaimer
I hereby declare that all the information provided above is true to the best of my knowledge.
Timeline
Restaurant Hostess Cum Waitress
HUES BOUTIQUE HOTEL
11.2022 - 10.2024
Bachelor of Arts -
North Bangal University
Hospitality Diploma - Hospitality
Learnet Institute of Skills
Similar Profiles
Sameer SharmaSameer Sharma
Sous chef at Inglewood Manor hotel by Boutique hotel groupSous chef at Inglewood Manor hotel by Boutique hotel group
Kiss Kissala NgobolaKiss Kissala Ngobola
Tour Operations Manager at Pineapple House Hotel & Royal Boutique HotelTour Operations Manager at Pineapple House Hotel & Royal Boutique Hotel
Letticia ManoovalooLetticia Manoovaloo
Front Office Receptionist at Indigo Hotel Group -The Address Boutique HotelFront Office Receptionist at Indigo Hotel Group -The Address Boutique Hotel