Dance
JANVI VERMA
EXECUTIVE OPERATIONS
Dubai
Summary
I am seeking a position to utilize my professional skills and abilities in a prominent organization that offers professional growth with mental satisfaction while being resourceful, innovative and flexible.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Operations Executive
Aster DM Healthcare
Dubai
09.2019 - Current
- Managing the whole hospital operational area to run the facility smoothly.
- Identified issues, analyzed information and provided solutions to problems.
- Plan and monitor daily staffing and doctors schedules and adjust accordingly to ensure adequate staffing levels that support operational demands and business objectives.
- Oversees hospital and nursing daily operations and administrative activities.
- Report areas of concerns and improvement to Manage Admin and Business Development.
- Enhance patient care delivery system by providing admissions function interface with the nursing and professional staff; coordinating admissions functions with the emergency room, maternity, out-patient clinic registration, outpatient surgery, and other special care units; controlling bed reservations systems, surgery cases conversions , financial reimbursement, and other supporting systems.
- Keep patients, relatives, visitors, and admitting staff informed by interpreting and communicating admitting rules, regulations, policies, and procedures.
- Managing Emergency department and critical area by coordinating with nursing supervisor at the hospital.
- Serve and protect the hospital community by ensuring adherence to professional standards, hospital policies and procedures, federal, state, and local requirements, and accreditation standards.
- Handling Patients from out patient, emergency and In-patients department.
- Complaints handling at First level. Provides expert advice and support to colleagues on the handling of complaints, investigations techniques, root cause analysis and process improvement recommendations
- Initiating airlift of the patient (Coordinating with MVT Team)
Facility Management.
- Assist the smooth functioning of the operations department including customer related department, Medical transcription, MEP, regulatory bodies like DM,DHA &Hospital Administration.
Office Assistant
The school of research and science
Dubai
09.2018 - 11.2019
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Developed correspondence letters, memos and emails.
- Arranged meetings and coordinated resources for use by attendees.
Education
BBA -
Anamalai University
Dubai 07.2021 - Current
DIPLOMA - Aviation, Hospitality and Travel Management
Frankfinn Institute of Airhostess Training Center
India 01.2017 - 03.2018
DIPLOMA - Fashion Designing
Sai Cadd Home
India 01.2017 - 04.2018
Skills
Knowledge of Oracle HRMS
HIS Software, DHPO software
MS office (Word, Excel, PPT) and Internet
Knowledge of Out-Patient billings and Admissions
Quick learnerSoft spokenFlexible natureLeadership skills
Accomplishments
- Hygiene Certificate from M.R.S international food consultants Dubai UAE
- Fire training certificate from EURO FIRE & SAFETY LTD.
- Fashion cadd Training certificate from Sai cadd Centre.
Interests
Adventures
Travel
Badminton
Timeline
BBA -
Anamalai University
07.2021 - Current
Operations Executive
Aster DM Healthcare
09.2019 - Current
Office Assistant
The school of research and science
09.2018 - 11.2019
DIPLOMA - Aviation, Hospitality and Travel Management
Frankfinn Institute of Airhostess Training Center
01.2017 - 03.2018
DIPLOMA - Fashion Designing
Sai Cadd Home
01.2017 - 04.2018