JARAD IVOR D’SOUZA
Bartender
Al, Barsha TECOM Dubai,DU
Summary
Professional Bartender with extensive knowledge of spirits. Friendly, open and committed to building customer base by providing positive service experience.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Assistant Bartender
Hitchki Restaurant
Mumbai , Maharashtra
08.2017 - 02.2019
- Maintained full knowledge of menu offerings and learned how to prepare wide range of specialty drinks and cocktails.
- Removed empty dishes and silverware, collected trash and sanitized surfaces.
- Assisted Bartender in preparing and serving alcoholic and non-alcoholic drinks based on ingredients provided.
- Restocked and replenished bar inventory and supplies and reported shortages or reordering needs to management.
- Accepted payments, calculated change, processed cards and issued receipts.
- Collected, washed, polished and replaced glasses.
- Helped bartender keep bar area tidy, clean, and stocked.
- Prepared mixes and garnishes and stocked glassware, condiments, beer and paper products to facilitate efficient operation.
- Arranged bottles and glasses in attractive and functional position to support efficient drink preparation and promotion of beverages.
- Maintained clean and sanitary bar by washing, wiping and sterilizing counters, sinks, utensils, shelves and storage areas.
- Provided attentive service and proactively assessed guest needs.
- Assisted wait staff with timely food delivery and guest requests.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Monitored temperature of cases, shelves and storage areas and reported failures to manager.
- Engaged in suggestive selling and other sales techniques.
Bartender
Hitchki, Dubai
Al Barsha, TECOM, Dubai
02.2019 - Current
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Set up bar for operation and stocked service bar.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Increased bar revenue through development and marketing of featured cocktails.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Reduced inventory losses by managing beverage inventory.
- Orchestrated numerous private parties, business meetings and formal engagements.
- Developed drink menu with creative cocktails for Halloween, Euro Cup, Oktober Fest, Christmas & New Year)
- Set up glassware, liquor and other necessary supplies for special events.
- Consulted with managers to organize special events and promotions.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
B.H.M - Hospitality Administration And Management
Mangalore University Sarosh Institute of Hotel Administration
Mangaluru, Karnataka 06.2013 - 05.2017
SSLC - High School
Karnataka State Board Milagres High School
Mangaluru, Karnataka 03.2010 - 04.2011
Higher Secondary - Commerce
Mahatma Gandhi Centenary PU College
Mangaluru, Karnataka. 05.2011 - 03.2013
Skills
Ordering bar supplies
Menu memorization
Preparing garnishes
Liquor, beer and wine knowledge
Accomplishments
- Promoted to Bartender.
- Won "Employee of the month" for Aug 2019 & Sep 2020.
Certification
[Professional Bartending Course] [5 months] Cocktails & Dreams School.
Football
Appointed as Football Team Captain for the College Team.
Participated in numerous University level football leagues.
Timeline
Bartender
Hitchki, Dubai
02.2019 - Current
Assistant Bartender
Hitchki Restaurant
08.2017 - 02.2019
[Professional Bartending Course] [5 months] Cocktails & Dreams School.
06-2017
[Industrial Exposure Training] [6 months] Trident Nariman Point
04-2016
B.H.M - Hospitality Administration And Management
Mangalore University Sarosh Institute of Hotel Administration
06.2013 - 05.2017
Higher Secondary - Commerce
Mahatma Gandhi Centenary PU College
05.2011 - 03.2013
SSLC - High School
Karnataka State Board Milagres High School
03.2010 - 04.2011