Jashina Kasim
Administration Cum Secretary
Al Jaddaf, Dubai
Summary
Administrative Assistant with a Bachelor’s Degree in Business Administration and a solid background working in different human resources firms. Well-organized and able to multitask while maintaining a high level of professionalism and attention to detail. Expert level proficiency in all MS Office applications.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Cashier
AMER Typing Center Foreigners Affairs
Dubai
06.2020 - 03.2022
- Answer and direct phone calls
- Submit and reconcile expense reports
- Assist in preparation of regularly scheduled reports
- Handle cash, credit or check transactions with customers
- Redeem stamps
- Ensure pricing is correct
- Issue change, receipts, refunds
- Keep reports of transactions
- Deal with customers to ensure satisfaction
- Reviewed new promotions and monitored price changes
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction
- Tallied cash drawer at beginning and end of each work shift.
Administrative Secretary
Mohammed Saif General Trading
Dubai
08.2015 - 06.2020
- Interacts with company’s customers to provide them with information to address inquiries regarding products and services
- Deal with and help resolve any customer complaints
- Keep records of customer interactions, transactions, comments and complaints
- Ensure customer satisfaction and provide professional customer support
- Answer and direct phone calls
- Reviewing resumes and applications sent in by job applicants
- Maintain employee files and HR filing system
- Scheduling interviews for job applicants
- Daily book keeping
- Bank reconciliation
- Maintaining daily petty cash transactions
- Preparation of books of accounts
- Organize and schedule meetings and appointment
- Maintain contact lists
- Produce and distribute correspondence memos, letters, faxes and forms
- Assist in preparation of regularly scheduled reports
- Book travel arrangements
- Submit and reconcile expense reports
- Provided clerical support to company employees by copying, faxing and filing documents
- Responded to inquiries from callers seeking information
ADMIN
EUROPE CAR
Dubai
11.2013 - 05.2015
- Preparation of vouchers for cash, bank, purchase & sale vouchers
- Maintaining cashier reports and verified daily vices
- Opening & closing RA (Rental Agreement) updated
- Maintaining Cash Book and monthly checking of accounts
- Sending mail according to booking
- Managing budgets, organizing schedules and routes
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel
- Managed company schedule to coordinate calendar and arrange travel
- Targeted new customers to grow geographic reach and increase revenue
Education
Bachelors of Commerce - computer application
Calicut University
04.2003 - 03.2006
Higher Secondary - undefined
St. Joseph H.S.S
06.2000 - 03.2002
High School Diploma -
Our Own High School
Dubai, DU 06.1999 - 03.2000
Skills
MS Office
CPA (Certified Professional Accountant)
PGDSE ( Post Graduate Diploma Software Education )
Customer assistance
Written and verbal communication
Cash Handling
Additional Information
- English
- Malayalam
- Hindi
- Arabic
Hobbies
- Learning new languages
- Discover new things
- Cooking
- Travel
- Art
- Research
- Meet new people
Timeline
Cashier
AMER Typing Center Foreigners Affairs
06.2020 - 03.2022
Administrative Secretary
Mohammed Saif General Trading
08.2015 - 06.2020
ADMIN
EUROPE CAR
11.2013 - 05.2015
Bachelors of Commerce - computer application
Calicut University
04.2003 - 03.2006
Higher Secondary - undefined
St. Joseph H.S.S
06.2000 - 03.2002
High School Diploma -
Our Own High School
06.1999 - 03.2000