Jason Robles
Dubai
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
2
2
years of professional experience
Work History
BARISTA
BESTPEAK ICE CREAM SHOP
B1 MALL AL BARSHA,DUBAI
06.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
KITCHEN STAFF
DAYMEH RESTAURANT
BUSINESS BAY,DUBAI
12.2022 - 06.2023
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
Barista
ARABESKA RESTAURANT
SOUK ALBAHAR,DUBAIMALL.DUBAI
06.2022 - 12.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
High School Diploma -
PAOMBONG HIGH SCHOOL
PAOMBONG,BULACAN.PHILIPPINES04.2002
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Active listener
- Team Leadership
- Order Taking
- Cash Register Operation
- Espresso machine operation
- Beverage Preparation
- Excellent memory
- Safe Food Handling Practices
- POS Systems
- Food Preparation
- POS System Operation
- Inventory Management
Languages
Arabic
Intermediate (B1)
Timeline
BARISTA
BESTPEAK ICE CREAM SHOP
06.2023 - Current
KITCHEN STAFF
DAYMEH RESTAURANT
12.2022 - 06.2023
Barista
ARABESKA RESTAURANT
06.2022 - 12.2022
High School Diploma -
PAOMBONG HIGH SCHOOL