Summary
Overview
Work history
Education
Skills
Languages
Custom
Personal Information
Timeline
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Jasser Khalfi

Jasser Khalfi

Sharjah,Dubai

Summary

I am a 24-year-old motivated and service-oriented individual with a strong passion for the aviation industry. I bring excellent interpersonal and communication skills, along with a calm and confident approach in high-pressure situations. With a natural ability to connect with people and a strong focus on safety, comfort, and exceptional service, I am fully committed to delivering a positive experience to passengers as a cabin crew member.

Overview

2026
2026
years of professional experience
4
4
years of post-secondary education

Work history

Team leader, sales operations

Majid al futtaim
  • Collaborated with team members for efficient store operations.
  • Promoted loyalty schemes to customers, enhancing brand loyalty.
  • Maintained tidy sales floor to enhance shopping experience.
  • Provided product knowledge to customers for informed purchases.
  • Dealt with returns, ensuring customer satisfaction.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.

Sales Associate

CRATE AND BARREL
02.2024 - 08.2025
  • Company Overview: MAJID AL FUTTAIM
  • Present products and services to prospective clients, highlighting key features and benefits.
  • Prepare customized sales proposals and quotations tailored to client needs.
  • Negotiate terms and close deals while maintaining profitability and client satisfaction.
  • MAJID AL FUTTAIM
  • Assisted shoppers with product selection for improved buying experience.
  • Collaborated with team members to achieve monthly targets.

Sales Associate

THAT CONCEPT
Dubai
07.2024 - 08.2024
  • Company Overview: MAJID AL FUTTAIM
  • Manage existing client accounts, ensuring high levels of customer satisfaction and retention.
  • Provide ongoing support and address client queries, concerns, or feedback promptly.
  • Upsell and cross-sell products or services to maximize revenue from existing accounts.
  • MAJID AL FUTTAIM
  • Increased customer satisfaction by providing exceptional service.
  • Built rapport with new and existing customers to boost client retention.

Intern

Arab International Bank of Tunisia
07.2022 - 08.2022
  • Conducted comprehensive financial analysis, delving into income statements and balance sheets to evaluate companies' financial health.
  • Identified market trends and competitors, providing valuable insights for strategic decision-making.

Education

Bachelor's degree - finance and economics

Higher Institute of Management of Bizerte
01.2020 - 01.2023

Baccalaureate - Economics

Ibn Haythem High school
01.2019 - 01.2020

Skills

  • Customer Relationship Management
  • Handling difficult customers
  • Customer relationship management
  • Problem-Solving and Adaptability
  • Customer Service
  • Sales Strategy Development
  • Composure under pressure
  • Patience and persistence

Languages

English
Arabic
French

Custom

91%, 97%

Personal Information

  • Age: 23
  • Date of birth: 02/04/01

Timeline

Sales Associate

THAT CONCEPT
07.2024 - 08.2024

Sales Associate

CRATE AND BARREL
02.2024 - 08.2025

Intern

Arab International Bank of Tunisia
07.2022 - 08.2022

Bachelor's degree - finance and economics

Higher Institute of Management of Bizerte
01.2020 - 01.2023

Baccalaureate - Economics

Ibn Haythem High school
01.2019 - 01.2020

Team leader, sales operations

Majid al futtaim

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Jasser Khalfi