Travel professional with extensive experience planning first-class personal and commercial experiences and understanding of evolving travel trends. Focused on meeting client requirements with well-prepared arrangements and itineraries meticulously matching varying budgets.
Overview
7
7
years of professional experience
Work history
Activation Officer
Vodafone South Limited
Chandigarh
Responsible for physically signing off all Activations
Ensure Smooth Activation within TAT
Handle the team of 16 person for data entry
Training Given to Distributors Per month for smooth Process
Travel Designer
Group DMCC, Rezlive
Dubai, UAE
10.2016 - 04.2020
Achieved and exceeded sales and service objectives in line with Key Performance Indicators (KPIs).
Converted 80% of leads into sales whilst delivering premium customer service.
Consistently sought to improve quality of service and go the extra mile at each customer touchpoint.
Conducted thorough market research to maintain advanced knowledge on top destinations and travel trends.
Sales Manager
Fly Exotic Travel & Tourism LLC
Dubai, United Arab Emirates
06.2020 - Current
Hired and trained dedicated and high-achieving sales teams.
Collected customer and market feedback and reported information to company leadership.
Generated company growth through market expansion and sales.
Monitored sales team performance, providing effective training to help reach revenue and profit targets.
Analysed sales to identify top-performing products.
Planned and developed strategies to increase sales territory positioning, exceeding company targets.
Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
Education
Bachelors of Science - Information Technology
Guru Nanak Dev University, D.A.V College Jalandhar
Skills
Excellent people skills, building relationships of trust and respect - Computer
Skills
Including MS office with a command of Word, Excel and Power Point
Other skills and competences
Presentation skills and customer service
Hobbies: Travelling and reading
Strengths:
Communication skills, smart work, inquisitive and team player
Traits
Having knowledge on offline queries, and managing all the logistical aspects
Of the tours and Events
Determination to accomplish the set goals with an inclination to exceed
Expectations Sync with the work environment and adopt the new changes
Ability to work in teams and individually, on multiple projects simultaneously
And under deadlines
Ability to travel regionally and work extended hours as required by season
Additional Information
Execute the Market in Dubai & Northern Emirates Specially. This helped me to gain the knowledge and understand various facts of our product. In my current role I lead Sales Manager in Fly Exotic Travel & Tourism LLC (Exotic Group, Dubai) In this assignment, I am responsible for acquiring new business whilst developing the long lasting business relationships with Travel Agents. My job includes sales, understanding the clients, price comparisons with another B2B systems, credit terms. Matching the client requirements within the proposed budget without compromising on the quality.
Languages
English
Fluent
Hindi
Fluent
Punjabi
Native
Accomplishments
Collaborated with team of 10 in the development our own B2B system for worldwide hotel booking engine,
Supervised team of 12 staff members.
Achieved monthly targets through effectively helping operations.
Timeline
Sales Manager
Fly Exotic Travel & Tourism LLC
06.2020 - Current
Travel Designer
Group DMCC, Rezlive
10.2016 - 04.2020
Activation Officer
Vodafone South Limited
Bachelors of Science - Information Technology
Guru Nanak Dev University, D.A.V College Jalandhar