• Lead end-to-end management of multiple IT projects, overseeing planning, execution and delivery within scope, schedule and budget constraints.
• Collaborate with business stakeholders, business leaders, developers, and vendors to align IT initiatives with organization goals.
• Worked as an agile master and solution architect for ERP Finance and Logistics processes.
• Worked closely with Technical Team on software development work for custom solutions and new customization reports development and existing reports/ Forms (smart forms) enhancements.
• Managed IT Application Operations and responsible to adhere to SLAs for all the incidents reported by business stakeholders.
• Responsible to manage BMW Group Application Operations for SAP Systems, DWP (Dealer Workplace SAP Web Portal), Sales Portal (Sales Planning and Volume Discounts Portal), Concur (Travel and Expenses Claims Management System), Compliance Tool, and RPA Automations interfaces with logistics systems to ensure the seamless business operations.
• Managed Support help desk and responsible for PIC processes (Problem Management, Incident Management, Change Management) for the applications using ServiceNow, ITSM (IT Service Management) Portal.
• Handled Global rollouts for BMW Group for new Company Codes rollout with external Financial Services application called CFS (Commercial Finance System) integration with BMW SAP systems for Sales and Accounting modules for wholesale process for credit limit management and deal transfers for SF for payment collections and interests.
• Handled Bank integration /automation project with Citi Bank with BMW accounting system for Vendor & Customer Payment automation,
• Handled various multiple projects which includes, New RDC (Parts Warehouse) project rollout in India (Infrastructure and Application), New VDC (Vehicle Dispatch Center) Rollout, BMW Motorrad Locally manufactured motorcycles project with TVS Motors India (Sales/ Parts/ Warranty), Rollout, E-Invoicing and QR code rollout (to fulfil the Indian regulations), BMW BEV (Battery Electric Vehicle) project rollout, Connected Drive Store (Smart Integrates with Apps) Project Rollout.
• Responsible for system maintenance for GST tax structure in SAP system including TCS and WHT taxes in Finance, Sales, and Purchase processes.
• Experience in managing new rollouts for DMS (Dealer Management System) for BMW Dealers located across India and integration with ERP system for Retail processes.
• Handled User Access Management (using TAC and RightNow tools), Segregation of Duties (SoD) and implementing ICS controls within and outside systems.
• Responsible for Test management for all IT projects using X-Ray (JIRA) and HPALM tools and manage defect in coordination with business users for executing test cases in test instance.
• Handled IT audits for ITGC for BMW India for both Internal & External audits.
• Responsible for Prepare and complete security related documentations for the applications like ICL (Information Classification), PIA (Privacy Impact Assessment), Conformity Statements for BMW India managed applications.
• Infrastructure ordering for server provisioning (App & DB servers) for locally managed applications.
• Managed End User Support Desk for IT infrastructure and end user Assets/devices and allocations.
• Handled RPA (Robotic Process Automation) for APAC region, assessment completion for the process identification as a valid RPA candidate to automate the processes for SAP systems, ROI, finalizing PDD and SDD documents, Production deployment involving RPA external service provider (UIPath).
• Responsible to complete Penetration testing involving supplier and fixes vulnerabilities and audit observations for all locally managed applications.
• Interaction with business departments to understand the need of change in IT systems to fulfill the business requirements for business/functional improvements, legal or Compliance Change and Audit Observations, scalability for other markets, and help them on initiating the change request for IT system changes.
• Responsible for the change requests evaluation with SAP DevOps HUB stakeholders (South Africa) and coordination with Product Owner, Agile masters to finalize the scope and prioritization of change requests which includes capacity planning and effort estimations for the change, Budget Approvals, and agree with the deliverable timelines with stake holders.
• Monitoring project progress and communicate to project stakeholders, ensure quality of deliverables are adhere to compliance, standard processes and methodologies.
• Coordination with SAP DevOps team in South Africa and India and complete feasibility check for business requirements in SAP systems, finalizing and process with system proposal and system design documentations for new CRs and new SAP projects / Rollouts.
• Prepare and communicate project plans that meet business objectives.
• Managed budgetary topics for Opex (Operational Expenditure) and Capex (Invest/Capital Expenditure) budget, forecaster planning and reporting to the management / regional team.
• Responsible for ITSCM processes like performing ITEE for BMW India NSC applications and preparing and publishing ITEH (IT Emergency Handbook).
• Handled ECC to SAP S/4 HANA (Brownfield) Project, worked on HANA Migration Planning, Exploration, Impact Assessments, Master Data Harmonization and Migration, Custom code enhancements, Business Engagements, Delta configuration, Sandbox system readiness to ensure SIT and UAT completion including interface testing.
• Collaboration with business stakeholders and understanding the business requirements.
• Prepared solution design / functional specification documents for the change.
• Worked on Withholding Tax Rollout and its calculation for vendors and customers.
• Worked on Service tax configuration which includes new tax code creation and mapping.
• Collaboration with cross module consultants on completion of SIT testing from FICO module for RE (Real State) configuration primarily in SD.
• Prepared testing documents / Users Manuals and conducted trainings to End users on FICO module.
• Process initiated to handover the new functionalities to operations team and project close down.
• Prepared business blueprints: conducted workshops with key finance users and captured capture detailed business requirements for financial accounting and controlling processes. , Identify gaps between current practices and SAP best practices, deciding whether to adopt standard processes or require enhancements/customizations.
• Enterprise Structure, General Ledger Configuration: FICO configuration, fiscal year variant, chart of accounts, account groups, posting period variant, document types & number ranges, tolerances for g/l, tolerances for employees, field status variant, global parameters, currency settings & interest calculation settings.
• House Bank & Cash Journal Configuration: Creation of house bank, Bank Reconciliation Statement, creation of check lots, number ranges & setting up of cash journal.
• Accounts Payable Configuration: Creation of account groups, number ranges, tolerance groups, creation of reconciliation accounts, maintaining the masters, posting keys, advance payment configuration, payment terms, cash discount, automatic payment run settings & withholding tax configuration.
• Accounts Receivable Configuration: Creation of account groups, number ranges, tolerance groups, creation of reconciliation accounts, maintaining the masters, Payment terms & Cash Discounts, advance payment configuration, dunning configurations, sales tax configurations.
• Asset Accounting Configuration: Chart of Depreciation, Depreciation keys, Define Multilevel Methods, Maintain Period Control, Asset Classes Configuration and Creation of Asset master data.
• Controlling Configuration: Controlling area setup, Cost Element Accounting, Cost Centre Accounting, Internal Orders and Profit Centre Accounting.
• System Integration: Aligned with cross function module consultants and integration configuration completed for Materials Management, Sales Distribution and Production Planning modules to ensure the updating of accounts through their various processes and integration and ensure accurate financial postings in ledgers.
• Data Migration and Cutover Plan: Worked with ABAP Team and created BDC for Master Data Creation for GL, CE, Internal Orders, Vendor Masters, Customer Master, and Asset Master, Balances upload into GL, Vendor, Customer, and Material Balances.
Result-driven IT Project Manager (PMP)® with 18+ years of experience in managing multiple leading technology projects, managing cross-functional teams and delivering IT solutions on time and withing the budget, Expertise in Agile, Scrum, waterfall, ASAP and SAP Activate methodologies, with a strong background in Software Development, Cloud Computing and IT Infrastructure, Proven record in Project Planning, Execution and Delivery, ability to align IT strategies with business objectives, Strong leadership skills with a focus on team collaboration and stakeholder management.