Summary
Overview
Work History
Education
Skills
Languages
Timeline

Jawad Bin Shoukat

Dubai

Summary

To seek a challenging job in well grown organization where I can explore my knowledge and skills and contribute with full strength.

Overview

2
2
years of professional experience

Work History

Customer Service Assistant

Akbar Electronics
05.2022 - 04.2023
  • Marketing of Company Products
  • Sales Promotor
  • Collaborated with other departments to guarantee customer satisfaction.
  • Utilized problem-solving skills to address customer queries and complaints.
  • Answered customer questions about product availability and shipment times.
  • Refunded money and adjusted bills to resolve customer service or billing complaints.

Sales Coordinator

Trading
03.2021 - 07.2022
  • Cooperate with team to create clean interfaces and simple, intuitive interactions and experiences
  • Manage sales and maintain optimal workflow.
  • Improved productivity by increasing customer communication and responding to feedback.
  • Maintained long-term relationships with high net-worth clients.
  • Kept detailed records of sales and customer information in files updating database regularly to maintain top-notch service.

Education

SSC -

Board of Intermediate Secondary Education Mirpur Ajk

Skills

  • Marketing
  • Customer Care
  • Presentation
  • Sales
  • Task Management
  • Service-focused
  • Inbound and Outbound Calling

Languages

English
Intermediate (B1)
Urdu
Bilingual or Proficient (C2)
Arabic
Beginner (A1)

Timeline

Customer Service Assistant - Akbar Electronics
05.2022 - 04.2023
Sales Coordinator - Trading
03.2021 - 07.2022
Board of Intermediate Secondary Education Mirpur Ajk - SSC,

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Jawad Bin Shoukat