Jawad Bin Shoukat
Dubai
Summary
To seek a challenging job in well grown organization where I can explore my knowledge and skills and contribute with full strength.
Overview
2
2
years of professional experience
Work History
Customer Service Assistant
Akbar Electronics
05.2022 - 04.2023
- Marketing of Company Products
- Sales Promotor
- Collaborated with other departments to guarantee customer satisfaction.
- Utilized problem-solving skills to address customer queries and complaints.
- Answered customer questions about product availability and shipment times.
- Refunded money and adjusted bills to resolve customer service or billing complaints.
Sales Coordinator
Trading
03.2021 - 07.2022
- Cooperate with team to create clean interfaces and simple, intuitive interactions and experiences
- Manage sales and maintain optimal workflow.
- Improved productivity by increasing customer communication and responding to feedback.
- Maintained long-term relationships with high net-worth clients.
- Kept detailed records of sales and customer information in files updating database regularly to maintain top-notch service.
Education
SSC -
Skills
- Marketing
- Customer Care
- Presentation
- Sales
- Task Management
- Service-focused
- Inbound and Outbound Calling
Languages
English
Intermediate (B1)
Urdu
Bilingual or Proficient (C2)
Arabic
Beginner (A1)
Timeline
Customer Service Assistant - Akbar Electronics
05.2022 - 04.2023
Sales Coordinator - Trading
03.2021 - 07.2022
Board of Intermediate Secondary Education Mirpur Ajk - SSC,