JAWAD FAQIR HUSSAIN

As the Head of Property Management at Dubai Government Oil & Gas and previously General Manager for Luxurious Residential Communities, I oversee the operations, maintenance, and sustainability of the company's assets and facilities, ensuring compliance with regulatory standards, cost efficiency, and customer satisfaction. I have more than 23 years of experience in the UAE real estate market, working with leading property developers and managing diverse portfolios of properties and communities.

Some of my core competencies include people management, tenant retention, innovative approach, optimization, relationship management, contract management, automation, crisis management, and business continuity. I have received multiple appreciations of excellence for my outstanding performance and achievements in property, asset, association, community, and facility management. I am also skilled in customer relationship management, analytical skills, and budgeting. My mission is to create value for the company and its stakeholders by delivering high-quality services, enhancing the asset value, and reducing operational costs. I am passionate about the Real Estate sector and its impact on the economy and the environment.

· M100: The Essentials of Community Association Management.

· M201: Facility Management Training.

· M202: Association Communication.

· M203: Community Leadership.

. M206: Financial Management

• Introduction of Automation and digitalization

• Successful Compliance with DM, DLD, JAFZA, DDA and MOI regulations, especially under the COVID 19 requirements

• Implemented and Conducted a “Categorization of Staff” exercise to differentiate between employee capabilities and allow implementation of strategies improve employee Skill-sets, provide a detailed and focused training agenda and establish effective succession planning across all FM Disciplines

• Restructured and Reengineered contractual management to turn a hugely loss-making contract into profitable contract within months.

• Increased Revenue by 100% and reduced operational expenses by 75%

• Successful Implementation of Audits.

• Successfully conceptualized and implemented better and more frequent methods of communication with the residents, stakeholders, board members and developer achieving 100% results in developing and maintaining a better relationship with all Stakeholders

• Initiated and defused potential disagreements within Community Stakeholders.

• Skilled negotiator who gained the edge in hammering out viable agreements by easily navigating diverse cultural environments.

• Reengineered FM Contracts for better Output, Cost Effectiveness and Client Satisfaction resulting in 60% or more value reductions.

• Turned around and implemented company procedures to enhance Handover, satisfaction and Safety.

• Designed and repackaged all corporate image and practice to enhance value of stakeholders.

• Skillfully structured Crisis Management and Business Continuity Plan during the financial turbulence of the property market caused by recession.

• Proudly mediated discussions that resolved rights for Khidmah Community Management to be introduced to corporate Dubai through IRIS Bay Community.

• Successfully executed Energy Saving methodologies for the community

• Lobbied at all levels to gain profitable margins for the Company and Community through robust and stringent negotiations.

• Skillfully structured an integrated Crisis Management Plan by working with MOI to provide Health and Safety to Community at all time.

• Certified by Dubai Land Department
• Cetification of Excellence from Al Ramz Abu Dhabi
• Certification of Excellence from ADSSC Abu Dhabi
• Certification of Excellence from Khidmah