JAWAHER AHMED ALMANSOORI
Ras-Al-Khaimah
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
Work history
Trainee
Ghawia booking system startup company
01.2022
- Researched about all the application models
- Proposed a summary of all application model
- Wrote a detailed report on each application model
Trainee
Online valet parking startup company
01.2022
- Researched about the requirement of developing application
- Created an example of an existed application scenario
- Participated and cooperated in developing the company's application scenario
- Developing the logical requirement engineering (Diagrams)
Volunteer
Julphar Health Centre
01.2020
- Appointment Reminder for patients
- Entering data to the system
- Organized the medicines in the pharmacy
Etisalat e&
Junior sales executive
Ras al-Khaimah
12.2023 - Current
- Handling different types of customer personalities.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Increased customer satisfaction by resolving issues.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- achieving the target, more than 100%.
Education
Bachelor - Information Technology - Business Solutions
Higher Colleges of Technology
High School Certificate - undefined
Julphar Secondary School
Skills
Personal skills
- Communication skills
- Attention to detail
- Teamwork skills
- Active listening
Technical skills
- Rapid miner
- Data analysis
- Business Analysis
- Financial Statement Analysis
- Managerial Decision-Making
- Digital Marketing Strategy
- E-commerce
- ERP (Enterprise Resource Planning)
- CRM (Customer Relationship Management)
- Tableau
- E-business Application Development
- Star Uml
- Sap
- My sql / oracle
- Project management
Languages
English
Advanced
Arabic
Native
Accomplishments
- CV Workshop, Higher Colleges of Technology, 11.3.2022
- People management, Higher Colleges of Technology, 10.11.2021
- Art of networking workshop, Higher Colleges of Technology, 8.11.2021
- Mother’s Day workshop, Higher Colleges of Technology, 21.3.2021
- Career success workshop, INJAZ UAE, Higher Colleges of Technology, 4.11.2021
- Cultural awareness workshop, Higher Colleges of Technology, 1.11.2021
- Go Glow and Grow workshop, Higher Colleges of Technology, 27.10.2021
- Participate in Emirati Genome, Julphar Health Centre, 2023
Reference
Ms. Zakea Ilagure, Assistant Professor, Computer Information Science, Faculty of Computer information, zilagure@hct.ac.ae
Timeline
Etisalat e&
Junior sales executive
12.2023 - Current
Trainee
Ghawia booking system startup company
01.2022
Trainee
Online valet parking startup company
01.2022
Volunteer
Julphar Health Centre
01.2020
High School Certificate - undefined
Julphar Secondary School
Bachelor - Information Technology - Business Solutions
Higher Colleges of Technology
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