JAWAHER AL MARZOOQI
Abu Dhabi
Summary
Bilingual Human Resources Team Leader offering 9 years of progressive success in HR roles. Strong foundation of utilizing excellent communication and emotional intelligence to build strong teams and cultivate positive work cultures. Superior employee relations acumen and has solid background in talent acquisition, employee relations and performance management. Passion for recruiting, retaining and supporting high-quality talent to drive company growth. Skilled in utilizing data and analytics to push strategic HR initiatives. Strong analytical skills and committed to implementing HR policies and procedures.
Overview
21
21
years of professional experience
1
1
Certification
Work History
HR Team Leader
National Petroleum Construction Company / National Marine Dredging Company
2018.08 - Current
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Met with managers to discuss vacancies, applicant qualifications and characteristics of top candidates.
- Achieved staffing objectives through strategic and tactical planning, program management expertise and knowledge of effective recruitment, interviewing and training procedures.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Structured compensation and benefits according to market conditions and budget demands.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Guided clients in navigating complexities of international compensation considerations leveraging understanding of diverse cultural and socio-economic issues, local labor laws, taxation and employee expectations.
- Evaluated data, identified trends and recommended changes in compensation structures.
- Assessed and evaluated jobs to determine appropriate salary ranges.
- Managed monthly, quarterly and annual payouts for merit rewards, sales commissions and bonus programs.
- Created rewards and recognition programs for acknowledging employees' achievements.
- Managed time efficiently in order to complete all tasks within deadlines.
- Promoted employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures.
- Developed comprehensive employee relations programs and initiatives to increase organizational engagement.
- Conducted thorough investigations of employee activities to identify and target operational and behavioral discrepancies.
- Monitored and enforced company policies and procedures to determine compliance with applicable laws and regulations.
- Implemented employee recognition and rewards systems to promote positive work environment.
- Designed and implemented orientation programs for new employees, covering job responsibilities, policies, procedures and [Type] policies.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Distributed employee engagement surveys to identify areas of improvement.
- Recruited top talent to maximize profitability.
- Formulated and implemented training programs by applying learning principles and individual differences.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Organized and led staff orientation programs and training to promote collaboration.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Coordinated technical training and personal development classes for staff members.
- Liaised between multiple business divisions to improve communications.
Senior HR Officer
National Petroleum Construction Company
2014.12 - 2017.07
- Coordinated employee placements and administrative details.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Supported talent acquisition and allocation procedures by facilitating targeted recruitment campaigns.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Developed and implemented comprehensive human resources policies and procedures in compliance with applicable federal and state laws.
- Drafted and documented employee handbook and company policies to reduce compliance risks.
- Conducted job analysis, salary surveys and market analysis to deliver competitive compensation and benefits packages.
- Promoted employee engagement with organizational objectives during new employee orientations and industry conventions.
- Provided thoughtful and engaging new employee onboarding presentations to energize workforce and set organizational expectations.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Facilitated team-building activities and initiatives, improving collaboration and engagement.
- Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.
- Developed and delivered special events for company employees.
- Promoted and enabled necessary changes to align operations with strategic plans.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
Senior Administrative Coordinator
Ministry of Foreign Affairs (MOFA)
2011.02 - 2013.11
- Scheduled appointments and updated calendars.
- Screened and handled telephone communications.
- Collected and entered information into departmental databases.
- Planned meetings and took detailed minutes.
- Composed and typed regular correspondence such as [Type] and [Type].
- Supported senior managers and executives with daily clerical tasks.
- Drafted and wrote correspondence and documentation for office.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
Teachers Team Leader
Ministry Of Education
2002.11 - 2008.08
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Developed and administered tests for students to measure academic proficiency and understanding.
- Registered student progress and attendance on database to enable tracking history and maintain accurate records.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Supported student physical, mental, and social development using classroom games and activities.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Created and developed lesson plans to meet students' academic needs.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
Education
MBA - Business Administration And Management
Abu Dhabi College of Management
Abu Dhabi / UAE01.2017
Diploma Certificate - Organizational Leadership
Imperial College Business School
London / UK07.2016
Diploma - Business Administration
Abu Dhabi University
Abu Dhabi / UAE06.2015
CIPD/ Diploma Certificate - Human Resources Management
PWC
Abu Dhabi / UAE07.2020
Bachelor of Arts - General Literature & Politics
Zayed University
Abu Dhabi / UAE06.2002
Skills
- Safety Control
- Human Resource Information System (HRIS)
- Talent Management
- Communication Skills
- Solving Problems Skills
- Leadership Management
- Human Resources Operations
- Microsoft Office Proficiency
- Employee Engagement Strategies
- Abu Dhabi Pension Formalities
Accomplishments
- Used Microsoft Excel to provide day to day reports & statistics.
- Responsible for NPCC Innovation Centre as an active member: Achieved the Innovation Program through effectively helping with Innovation Team.
- Collaborated with team in the development
- Supervised team with love.
- Member of the company Events Committee.
Certification
- Certificates in Global Leadership, Innovation & Sustainability from London Business School, UK.
- Certificates in Financial accountant, Economics, Mathematics & Management Program from Abu Dhabi University.
- IELTS : International English Language Testing System Certificate from HCT.
- ICDL Certificate.
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
HR Team Leader
National Petroleum Construction Company / National Marine Dredging Company
2018.08 - Current
Senior HR Officer
National Petroleum Construction Company
2014.12 - 2017.07
Senior Administrative Coordinator
Ministry of Foreign Affairs (MOFA)
2011.02 - 2013.11
Teachers Team Leader
Ministry Of Education
2002.11 - 2008.08
MBA - Business Administration And Management
Abu Dhabi College of Management
Diploma Certificate - Organizational Leadership
Imperial College Business School
Diploma - Business Administration
Abu Dhabi University
CIPD/ Diploma Certificate - Human Resources Management
PWC
Bachelor of Arts - General Literature & Politics
Zayed University
- Certificates in Global Leadership, Innovation & Sustainability from London Business School, UK.
- Certificates in Financial accountant, Economics, Mathematics & Management Program from Abu Dhabi University.
- IELTS : International English Language Testing System Certificate from HCT.
- ICDL Certificate.
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