Jaya Shree Chandrasekaran
Dubai,United Arab Emirates
Summary
Accomplished professional with expertise in billing systems and invoice processing, adept at audit preparation and product knowledge. Demonstrates strong skills in customer feedback analysis and complaint resolution, ensuring high levels of client satisfaction. Committed to leveraging these competencies to drive operational efficiency and enhance customer service outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Accounts Assistant / Customer Support executive
AVANTEC LABORATORIES PVT LTD
Chennai
2021.10 - 2023.12
- Handled customer inquiries on account balances, billing discrepancies, and financial products.
- Assisted clients with account maintenance transactions and payment, refund, invoice issues.
- Investigated customer complaints and resolved them while maintaining high satisfaction.
- Coordinated with internal departments to resolve account and billing issues quickly.
- Delivered professional customer service via phone, email, and in-person interactions under policy compliance.
Education
BBA - Business Administration
Jamal Mohammed college
TrichyHIGH SCHOOL DIPLOMA -
Boiler Plant Girls Higher Secondary School
TrichySkills
- Billing system expertise
- Invoice processing and management
- Audit preparation skills
- Product knowledge
- Customer feedback analysis
- Complaint resolution
Certification
- TYPE WRITING
- Achieved certification in English typing, demonstrating proficiency in fast and accurate typing skills from Tamil Nadu Government, Trichy.
- Trichy Apr 2014 - Sep 2014
LANGUAGES
ENGLISH
TAMIL
KANNADA
HOBBIES
COOKING, TRAVELLING, PHOTOGRAPHY
DECLARATION
I hereby declare that the information provided above is true to the best of my knowledge and belief. Place: Dubai
PERSONAL DETAILS
- Date of birth 20-05-2000
- Nationality India
- Visa status Residential
- Marital status Married
Timeline
Accounts Assistant / Customer Support executive
AVANTEC LABORATORIES PVT LTD
2021.10 - 2023.12
BBA - Business Administration
Jamal Mohammed college
HIGH SCHOOL DIPLOMA -
Boiler Plant Girls Higher Secondary School