Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Additional Information
Timeline
Jaya Tripathi

Jaya Tripathi

Dubai

Summary

Organized and dependable candidate successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Willingness to take on added responsibilities to meet team goals. Seasoned Software Asset Management offering over 6 years of experience in budget analysis and internal auditing. Develops robust policies, procedures and internal controls to advise leadership on business improvement strategies. Builds cross-departmental relationships to achieve organizational goals and objectives.

Overview

6
6
years of professional experience
1
1
Certification

Work History

App/Cloud Support Senior Analyst

Accenture Solutions Ind Pvt Ltd,
Gurugram
08.2021 - 08.2022

● Manage global software requests and act as an SME for Microsoft and IBM.

● Manage global software licenses and inventory.

● Asset and entitlement upload in ServiceNow using SAM Pro and SAP.

● Process and complete software request in ServiceNow.

● Monthly creation of purchase order report and license key repository.

● Reviewing software license agreement and contract. Ensuring software maintenance/true-up are monitored and renewed on time.

● Involved in testing of tool functionality in Development, UAT and Production.

● Answering email inquiry and providing support to the end user if needed.

● Co-ordinated with the vendor or preferred reseller for quotation request and enterprise license concern.

● Coordinate with Global Endpoint Engineers to create a software package for the latest software version that will be used by the enterprise.

● Coordinate with Architecture Portfolio Managers to register the latest version and ensure software being requested and deployed are approved or recommended.

● Coordinate with Application owners, Business owners, License Owners and Global heads for the license consumption, software renewals/true-up, and compilation of quarterly report to be submitted to the vendor.

  • Used various vendor portal like VLSC for Microsoft, Jetbrains Portal and Adobe portal for License reconciliation and creating ELPs(Effective License Position).

Associate -Software Asset Management

SoftwareONE Ind Pvt Ltd
Gurugram
09.2019 - 08.2021
  • The analysis of exception data to identify potential compliance issues; investigation of and reporting on licensing issues and remediation options.
  • The analysis of exception data to identify potential compliance issues; investigation of and reporting on licensing issues and remediation options
  • Control gap analysis to identify root causes of incorrect licensing and recommend remedial actions
  • Review existing software contracts for various licensing terms and record information in licensing database
  • Research and standardize vendor, software and version names in our internal software catalog
  • Work with Engineering and other stakeholders to present pro-active ideas for software lifecycle management
  • Oversee Software Sales Tax self-assessments made by the team
  • Operational and administrative activities as needed
  • Support Organization's strategic vision for data quality management and governance.
  • Involved in Flexera Operations
  • Managed License Inventory-database through data import via
    different ways and data normalization in FNMS.
  • Delivered multiple publishers ELP (Effective License Position) on
    time.
  • Worked on Active Directory Cleanup.
  • Worked on IBR (Install base report), SLR and MLS Analysis.

Software Analyst

HCL Technologies India Pvt ltd
Noida
02.2017 - 09.2019

Since 02/2017 till 07/2018 worked for third-party (Maintech
Technologies) in HCL Technologies.

  • Advanced interpersonal skills, ability to work effectively with internal contacts and vendors
  • Verify software deployment data by combination of discussions with the line of business owners and
  • Assist business line staff in monitoring and ensuring software contract compliance and performance
  • Solid knowledge of the plans, processes and activities within the functional area in IT and IT Consultancy
  • Strong ability influence others
  • Possess a great understanding of the relevant systems, local laws and regulations where applicable, for the IT and IT Consultancy area
  • The design, development and regular generation of SAM reports to communicate and monitor compliance, liability and budgetary data
  • Procured Software's using tools Ariba, SAP and Manual purchase order.
  • Lead the Team as project team Lead for Project- EXXONMOBIL

PR- Customer Relations Management

Mahindra Perfect Generators Ind Pvt Ltd
Ghaziabad
06.2016 - 10.2016
  • Build Customer Relationship
  • Enhanced Sales and Marketing Process.
  • Increased Productivity through physical visits to different sites where Generators were Installed.
  • Derived Sales through the direct interaction with new or existing customers while visiting sites.
  • Managed team of more than 20 technicians for site visit according to their capabilities and reach.


Education

Bachelor of Technology - Electronics And Communications Engineering

United Group of Institutions , India
07.2016

Skills

  • Securities Valuation
  • Market Evaluation
  • Client Advisory
  • Company Assessments
  • Software Asset Management
  • Internal Audit
  • Software License Inventory
  • Contract Management
  • Vendor Management
  • Product Management
  • Procurement
  • Software Testing
  • Reconciliation and Remediation
  • Hardware Management
  • Technical Support
  • Programming

Certification

  • ITIL® Foundation Certificate in IT Service Management by
    AXELOS
    Effective from: 25 May 2019 Exp: NA
    Certificate Number: GR671020192JT
  • Certificate in Java Programming Language using Java SE6
  • Training done from an ISO9001:2015 certified Company for ServiceNOW Admin and Developer
  • Worked in Communication Navigation Surveillance Department in a group of 6 members and completed the project on “Communication Navigation Surveillance Equipment.
  • Many Appreciation certifications in HCL technologies as best performer.

Languages

English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)

Additional Information

Personal Details
Permanent Address: EA-1/52 A.D.A Colony Naini Allahabad, Uttar Pradesh
Contact Address: Discovery Garden, DUBAI, UAE
Date of Birth: 27th of Aug, 1993
Visa Status: Residence Visa


Pass Port Details
Passport No. : Z6409068
Name: Jaya Tripathi

Timeline

App/Cloud Support Senior Analyst - Accenture Solutions Ind Pvt Ltd,
08.2021 - 08.2022
Associate -Software Asset Management - SoftwareONE Ind Pvt Ltd
09.2019 - 08.2021
Software Analyst - HCL Technologies India Pvt ltd
02.2017 - 09.2019
PR- Customer Relations Management - Mahindra Perfect Generators Ind Pvt Ltd
06.2016 - 10.2016
United Group of Institutions - Bachelor of Technology, Electronics And Communications Engineering
  • ITIL® Foundation Certificate in IT Service Management by
    AXELOS
    Effective from: 25 May 2019 Exp: NA
    Certificate Number: GR671020192JT
  • Certificate in Java Programming Language using Java SE6
  • Training done from an ISO9001:2015 certified Company for ServiceNOW Admin and Developer
  • Worked in Communication Navigation Surveillance Department in a group of 6 members and completed the project on “Communication Navigation Surveillance Equipment.
  • Many Appreciation certifications in HCL technologies as best performer.
Jaya Tripathi