Jayaganees Ravi
Al Ain, Abu Dhabi,UAE
Summary
Results-driven professional with expertise in transportation, fleet, and transshipment operations, along with strong experience in warehouse and last-mile delivery management. Leads operational performance through effective SLA and KPI management. Specialises in business development, focusing on new client acquisition and key account management while driving process improvements and cost optimisation.
Overview
4
4
years of post-secondary education
7
7
years of professional experience
Work history
Team Lead - Logistics
Noon Minutes
Al Ain, UAE
2026.05 - 2026.07
- Led team of 13 Logistics Associates and oversaw operational support for fleet of approximately 250 delivery riders of 4 dark stores, driving high levels of productivity and service quality.
- Managed end-to-end last-mile delivery operations across four dark stores in Al Ain, ensuring efficient execution and consistent SLA compliance.
- Optimized workforce planning through effective rider allocation, shift scheduling, and capacity management to maximize delivery coverage and operational efficiency.
- Monitored and improved key operational KPIs, including on-time delivery, delivery success rate, rider utilization, and overall logistics performance.
- Played key role in reducing delivery-related damage and missing-item defects by implementing process improvements, strengthening quality controls, and driving operational excellence.
Area Manager - 360
Safexpress Private Limited
Tirunelveli, India
2025.09 - 2026.04
- Managed end-to-end logistics operations encompassing first-mile, transportation, transshipment, warehousing, booking branch operations, and last-mile delivery, handling 600 MT of freight per month while ensuring SLA compliance and operational excellence.
- Directed transportation planning, fleet coordination, transshipment activities, and branch operations, optimizing network efficiency, minimizing transit time, and improving overall service performance.
- Spearheaded business growth by acquiring new B2B clients, managing key accounts, negotiating commercial agreements, ensuring timely collections, and strengthening customer retention to maximize revenue and profitability.
Manager - Hub Operations
Delhivery Ltd
Madurai, India
2025.06 - 2025.09
- Lead end-to-end operations across First Mile, Mid Mile, and Last Mile logistics, ensuring seamless movement of 35,000+ shipments daily through optimized workflows.
- Drive continuous improvement through process audits, manpower planning, and 5S practices, resulting in higher productivity and reduced operational errors.
- Oversee inbound and outbound vehicle movement across Mid Mile network, ensuring route optimization and strict SLA compliance.
- Manage carting and cross-docking connections with 40+ Distribution Centres (DCs), ensuring accurate load planning, segregation, and scheduling.
- Supervise client pickups, perform quality checks (QC), and manage shipment consolidation during First Mile operations for timely hub dispatch.
- Administer mix-bag processing using 2 automated sorters, reducing misroutes and improving sortation efficiency.
Team Lead - Last Mile Delivery Operations
Amazon Transportation Services Pvt Ltd
Puducherry, India
2022.08 - 2025.05
- Spearheaded last-mile delivery operations, ensuring on-time delivery of 6000+ packages daily across Puducherry, maintaining consistent SLA adherence of over 95%.
- Managed team of 120+ Delivery Associates (including biker and van DAs), optimizing shift planning and bandwidth to handle peak periods including Prime Day and festive sales without service disruptions.
- Conducted root cause analysis and data-driven reviews using operational dashboards to identify and eliminate performance bottlenecks.
- Played key role in launching new delivery routes, scaling operations to meet growing regional demands while maintaining safety and compliance standards.
Transportation Specialist - North America DM Team
Amazon Development Center India Ltd
Hyderabad, India
2021.11 - 2022.08
- Facilitated seamless and on-time freight movement between vendors, Amazon Fulfillment Centers (FCs), and carrier hubs, ensuring high service levels and operational efficiency.
- Played key role in maintaining uninterrupted transportation flow, directly supporting Amazon's customer delivery promise.
- Acted as trainer for new hires and supported cross-functional knowledge sharing across multiple teams within Relay Operations Center (ROC).
- Collaborated with Operations Leads and Managers to address disruptions, streamline processes, and improve delivery performance metrics.
- Utilized advanced tools and systems, including Microsoft Excel, Freight Management Console (FMC), Amazon Logistics, Yard & Trailer Pool Management, Amazon Asset Portal, and Paragon for route optimization and asset tracking.
Flight Manager - Skipper
InterGlobe Aviation (Indigo Airlines)
Chennai, India
2019.12 - 2021.03
- Planned and scheduled aircraft movements using Airport Management System (AMS), in coordination with Air Traffic Control (ATC) and Airport Operations Control Center.
- Oversaw ramp-side coordination, ensuring timely availability of ground support equipment and resources for seamless flight operations.
- Conducted precise load and trim calculations to maintain aircraft balance and center of gravity for safe takeoffs and landings.
- Handled pre-departure briefings, including weather reports and confidential flight documents, ensuring pilots were fully informed and compliant with regulatory procedures.
Education
B-Tech - Electronics & Instrumentation Engineering
Pondicherry Technological University
2014.07 - 2018.05
Timeline
Team Lead - Logistics
Noon Minutes
2026.05 - 2026.07
Area Manager - 360
Safexpress Private Limited
2025.09 - 2026.04
Manager - Hub Operations
Delhivery Ltd
2025.06 - 2025.09
Team Lead - Last Mile Delivery Operations
Amazon Transportation Services Pvt Ltd
2022.08 - 2025.05
Transportation Specialist - North America DM Team
Amazon Development Center India Ltd
2021.11 - 2022.08
Flight Manager - Skipper
InterGlobe Aviation (Indigo Airlines)
2019.12 - 2021.03
B-Tech - Electronics & Instrumentation Engineering
Pondicherry Technological University
2014.07 - 2018.05