Jayalal Chellappan
Senior Health Information Management Officer
Abu Dhabi,Abu Dhabi
Summary
Experienced Health Information Management (HIM) Professional with over 21 years in leading healthcare organizations. Currently serving as Senior Health Information Management Officer at Sheikh Shakhbout Medical City. Expertise in: Health Information Management leadership & strategy Compliance with Joint Commission International (JCI) standards Clinical coding, hospital statistics, and medical records management Implementation of HIS applications (Cerner, 3M Encoder, BI tools) Staff training, policy development, and quality assurance Strong ethical standards and leadership abilities
Information management professional with proven expertise in data governance, records management, and information security. Skilled in leveraging technology to streamline processes and ensure compliance with regulatory standards. Strong focus on effective team collaboration and achieving results. Adaptable and reliable, capable of meeting changing needs and delivering impactful solutions.
Overview
21
21
years of professional experience
1
1
Certification
3
3
Languages
Work History
Senior Health Information Management Officer
Sheikh Shakhbout Medical City
12.2019 - Current
- Company Overview: 741-bed JCI accredited tertiary care facility with inpatient, outpatient, and emergency services
- Assist HIM Director in policy development, JCI accreditation, and strategic planning
- Act as Interim HIM Director during director-level absence
- Oversee Medical Transcription, Record Analysis and completion, Master Patient Index, and Data Quality, Medical Record Achieves, Document scanning and Release of information process
- Develop and implement HIM systems and policies
- Train and mentor healthcare professionals in clinical documentation and compliance
- Lead data extraction, analysis, and reporting for clinical and administrative needs
- Supervise and support all HIM sections in operational activities
- 741-bed JCI accredited tertiary care facility with inpatient, outpatient, and emergency services
- Successfully implemented Kofax Clinical Document Scanning project
- Led the implementation of Malaffi (HIE system) at SSMC
- Spearheaded Cerner e-Signature and Profile Clinical Reporting project
- Presenter at Physician Orientation Program for HIM topics
- Active member in Management of Information, JCI chapter leads
Senior Health Information Management Officer
Mafraq Hospital
Abu Dhabi
08.2006 - 11.2019
- Company Overview: JCI-accredited tertiary care hospital, 423 beds
- Supported HIM Manager in policy development, staff recruitment, and JCI accreditation
- Acted as Interim HIM Manager during managerial absence
- Supervised Medical Transcription, Medical Record Storage, Medical Record Analysis and Completion, EMPI Data Quality, and Release of Information
- Developed training materials and operational manuals for HIM staff
- JCI-accredited tertiary care hospital, 423 beds
- Led the transition to Sheikh Shakhbout Medical City (SSMC) HIM systems
- Implemented Cerner Millennium (Malaffi) system across SEHA hospitals
- Developed SharePoint logs for Release of Information request tracking
- Led JCI accreditation evaluations in 2011, 2014, and 2017
Medical Records Officer (Head of Medical Records)
Al Ahalia Hospital
Abu Dhabi
11.2003 - 08.2006
- Company Overview: 50-bed acute care hospital
- 50-bed acute care hospital
- Monitored compliance with federal and state regulations related to medical record keeping, ensuring consistent adherence to guidelines within the facility.
- Supported internal and external audits by providing thorough documentation of medical records processes and handling any requests for information promptly.
- Demonstrated excellent attention to detail when transcribing physician notes into electronic format, minimizing potential errors or misunderstandings in treatment plans.
Medical Records Technician
Amrita Institute of Medical Sciences & Research Center
Kochin
05.2002 - 10.2003
- Company Overview: 1,200-bed super-specialty hospital
- 1,200-bed super-specialty hospital
- Reviewed charts and flagged incomplete or inaccurate information.
- Identified new methods to optimize medical records management.
- Improved patient data accuracy by meticulously reviewing and updating medical records.
- Demonstrated strong attention to detail while cross-referencing medical records for completeness and consistency, identifying potential errors and facilitating prompt resolution.
Education
Master of Applied Science - Medical Documentation
M.G. University
03.1998 - 01.2001
Bachelor of Science - Zoology
M.G. University
01.1995 - 01.1998
Certificate in Office Automation -
I.I.I.T. Kottayam
Kottayam, Kerala 01.2025 - 05.2001
Skills
Cerner Millennium
Cerner ProFile
3M Encoder
BI Reporting Tools
P2 Sentinel Audit Tool
ICD-10
CPT
Clinical data extraction
Analysis and Reporting
Hospital statistics
Privacy regulations
JCI accreditation
Digital dictation
Medical Transcription
Microsoft Office Suite
Visio
Publisher
Records management
Data privacy
Business intelligence
Teamwork and collaboration
Project Management
Certification
Certified Coding Specialist (CCS), AHIMA, 230272, 07/25/19
Conferences Professional Development
- AHIMA World Congress, Abu Dhabi, 2019
- HIMSS Middle East Conference & IT Leadership Summit, 2012
- Cerner Middle East User Group Meetings, 2012, 2017
Additional Contributions
- Conducted Clinical Documentation Improvement (CDI) training for physicians based on JCI standards
- Participated in E&M Coding Audit processes with HAAD-approved auditors
- Trained physicians in Cerner documentation and compliance best practices
Personal Information
- Date of Birth: 05/20/78
- Nationality: Indian
- Marital Status: Married
Professional Memberships
AHIMA, 1158846, 05/01/09
Timeline
Certificate in Office Automation -
I.I.I.T. Kottayam
01.2025 - 05.2001
Senior Health Information Management Officer
Sheikh Shakhbout Medical City
12.2019 - Current
Senior Health Information Management Officer
Mafraq Hospital
08.2006 - 11.2019
Medical Records Officer (Head of Medical Records)
Al Ahalia Hospital
11.2003 - 08.2006
Medical Records Technician
Amrita Institute of Medical Sciences & Research Center
05.2002 - 10.2003
Master of Applied Science - Medical Documentation
M.G. University
03.1998 - 01.2001
Bachelor of Science - Zoology
M.G. University
01.1995 - 01.1998