I am highly motivated and am able to work effectively in a pressurized and fast paced environment, maintaining professionalism at all times. I work well in teams and individually and enjoy a challenge. I am very trustworthy, hardworking, reliable and sociable. I enjoy meeting people. Interests outside the work place have enhanced my self- discipline and the will to succeed. I possess the ability to adapt to any situation and excel on behalf of the company.
I have a genuine, trustworthy and reliable nature which when twinned with my hard working and driven focus to succeed creates a recipe for success.
In an open, fun and productive atmosphere, I believe I can achieve high standards and excel to prove myself as an asset to a company.
Overview
18
18
years of professional experience
Work History
Sales Manager
HM Global Packaging
01.2021 - 05.2024
Identify new market opportunities and expansion prospects for food packaging products in the markets
Cultivate and maintain strong relationships with overseas suppliers, distributors, and customers to facilitate smooth transactions and foster long-term partnerships
Conducted market research to identify demand trends & pricing strategies in target markets
Built and maintained strong relationships with clients through regular communication, product presentations, and tailored solutions to meet their business requirements
Promoting and selling food packaging products in Domestic market (UK)
Cultivate and maintain relationships with key clients, including distributors, wholesalers, retailers, and food manufacturers, to drive business growth and ensure customer satisfaction
Negotiate pricing, contracts, and terms of sale to maximize profitability while meeting customer needs and company objectives
Sales
Their Perfect gift
09.2016 - 12.2020
Supported Tech in improving operations and resolving issues to deliver excellent customer service
Adeptly handled 30+ of inbound calls per day relating to customer service
Serve as the first point of contact for customers, addressing inquiries, resolving issues, and providing product information
Handle a high volume of incoming calls, emails, and live chat interactions in a timely and professional manner
Assist customers with order placement, tracking, and delivery status updates, ensuring a seamless purchasing experience
Presented sales presentation to corporate clients to use our gift cards to reward their employees, and to showcase the features and benefits of gift cards, highlighting customization options, and promotional benefits
Prospected and acquired new accounts through cold calling, networking, and participation in events
Help less experienced staff manage daily assignments
As a small team, I would also be responsible for processing orders, arranging the gift cards and personalized messages and sending them out on a daily basis
Administrative / Sales
FOOD CONTAINERS MANUFACTURING
03.2009 - 08.2016
Managed a diverse portfolio of clients in the foodservice industry, including restaurants, catering companies, and wholesalers
Implemented sales strategies to increase market share and achieve sales targets for food containers
Provided ongoing support and assistance to clients, addressing inquiries, resolving issues, and recommending suitable products to meet their needs
Cultivated strong relationships with existing clients
Monitored market trends, competitor activities, and customer feedback to identify opportunities for product improvement and business growth
Collaborated with internal teams, including marketing, operations, and logistics, to ensure seamless order fulfillment and customer satisfaction
Participated in trade shows, and product training sessions to enhance product knowledge and sales skills
Management was confident in delegating responsibility to me, as I was a trusted and valued member of the team
Reliably handled large sums of money
My role enhanced my ability to maintain high standards under pressure and take on responsibility as many of the duties I was accountable for had to be completed by the end of each day
Sales
Aldborough Estates
05.2006 - 02.2009
Negotiating deals, and delivering exceptional customer service
Successfully marketed and sold residential properties, exceeding sales targets
Built and maintained a strong network of clients, including property investors, homeowners, and developers
Conducted market research and analysis to identify trends, pricing strategies
Negotiated offers, ensuring favorable terms and conditions for clients while safeguarding their interests
Provided advice and guidance to clients throughout the sales process, from property valuation to closing
Actively prospecting for new clients through cold calling, networking events, and referrals, resulting in a consistent pipeline of leads
Conducted property viewings, showcasing features and benefits to potential buyers to stimulate interest and facilitate sales
Education
High School Diploma -
Chadwell Heath School
UK
07.2003
Skills
Market research and analysis
Excellent communication and presentation skills
Results-oriented and target-driven
Excellent communication and interpersonal skills
Strong problem-solving abilities
Ability to multitask and prioritize in a fast-paced environment
Empathetic and patient demeanor
Detail-oriented and organized
Ability to work independently and as part of a team
Proven track record of exceeding sales targets and driving revenue growth
Strong negotiation, persuasion, and relationship-building skills
Quick at learning and grasping new techniques for efficiency
Natural team player
Able to communicate with colleagues on all levels
Can gel into an existing working group with ease
Keystrengths
Genuine, trustworthy and reliable nature
Hard working and driven focus to succeed
Ability to achieve high standards in a fun and productive atmosphere
Hobbies
I love Making Music (Producing/Writing & Composing) I love express my thoughts/feelings/vibes through music, Music is a universal language so I focus on making catchy melodies, regardless to the genre.
I always Read Self Development Books & Listen to Podcasts, ( I am always wanting to better myself and gain more Knowledge).
Travelling is another Love of mine, as other cultures fascinate me, but it gives one an opportunity to experience the beauty the world has to offer.
Networking is something I genuinely enjoy (Meeting people from different backgrounds, Views & Cultures)
Gym ( My Daily Therapy)
Languages
English
Bilingual or Proficient (C2)
Punjabi
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Timeline
Sales Manager
HM Global Packaging
01.2021 - 05.2024
Sales
Their Perfect gift
09.2016 - 12.2020
Administrative / Sales
FOOD CONTAINERS MANUFACTURING
03.2009 - 08.2016
Sales
Aldborough Estates
05.2006 - 02.2009
High School Diploma -
Chadwell Heath School
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