Jayaraj Christy

Walking the floor and addressing any issues related to appearance and cleanliness

Greeting and assisting customers

Hiring and training new floor employees

Handling customer complaints

Coaching and disciplining employees, as needed

Creating schedules and processing time-off requests

Enforcing company policies related to health, safety, dress code and other matters.

• Tracked key performance indicators on a weekly basis; identified areas needing improvement.
• Increased table turnover rate with efficient floor management.
• Ensured compliance to health and safety regulations for safe dining environment.
• Conducted regular meetings with staff; communicated updates and received feedback.
• Maintained high standards of cleanliness within the restaurant premises, upheld reputation of establishment.
• Oversaw budgeting and financial planning, maintained profitable margins whilst ensuring top-notch service quality.
• Monitored stock levels regularly; minimised waste and over-ordering incidents.
• Enhanced customer satisfaction by addressing and resolving complaints promptly.
• Planned menu changes seasonally for fresh dining options throughout the year.

• Conducted regular inspections for adherence to food hygiene norms and standards.
• Managed daily operations for smooth restaurant functioning.
• Maintained high standards of cleanliness within the restaurant premises, upheld reputation of establishment.
• Developed relationships with suppliers for better inventory management.

• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
• Oversaw daily operations to achieve high productivity levels.

• Liaised with suppliers to secure best price deals on food and beverage products without compromising quality standards.
• Coordinated the setup of tables, enhancing the overall dining experience for patrons.
• Achieved efficient restaurant operations with effective delegation of tasks to waitstaff.

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.