Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Accomplishments
Certification
References
Trainings and Projects
PERSONAL MINUTIAE
Timeline
Generic
JAYA SANKAR MOHAN

JAYA SANKAR MOHAN

Sharjah,UAE

Summary

Results-driven professional with expertise in mutual funds, bonds, and investment data analysis, complemented by a strong foundation in market research and investments. Demonstrates exceptional decision-making aptitude, problem-solving skills, and attention to detail, supported by Six Sigma certification. Adept at requirement gathering, system testing, and leadership with proven abilities in delegation, multi-tasking, and team collaboration. Committed to delivering strategic insights and fostering growth through self-motivation and effective communication.

Results-driven Operations Officer with keen problem-solving skills and focus on optimising processes. Enhanced operational efficiency by streamlining workflows, leading to significant reduction in operational cost by 50% and led a team of 15 to enhance productivity. Known for fostering team collaboration and improving customer satisfaction.Seeking to leverage my operations management experience in a senior leadership position within the financial services industry

Overview

30
30
years of professional experience
5990
5990
years of post-secondary education
1
1
Certification

Work history

Operations Officer

National Bank of Ras Al Khaimah
Dubai / Ras Al Khaimah, UAE
08.2011 - 03.2025
  • Spearheading a team of 15 members located in 2 countries (UAE & India), monitoring employee productivity, providing constructive feedback and coaching.
  • Testing Balance Confirmation & No Liability Certificate on digital platforms for transition into paperless environment and further reducing TAT & becoming more cost effective by reducing cost by 50%.
  • Coordinating with Various business units, Credit, Collections, Compliance & operations on the successful execution of various projects & BAU.
  • Identified opportunities & recommended suggestions to streamline, automate & improve operational processes.
  • Mentoring team members on the new processes and monitoring daily activities are completed as per TAT & SLA and is in compliance with Anti-Money laundering and other regulatory requirements.
  • Review and update Standard Operating Procedure from time to time as per change in processes.
  • Investigate on complaints received from SEU to identify root cause & revert with timely resolution.
  • Responsible for Preparation of Balance Confirmation Letters, Liability Certificates, No Liability Certificates & Foreclosure Letters, Cheque Book processing & Monitoring Exception Reports.
  • Was closely Involved with Migration of operation process to shared service center to Wipro in Chennai.
  • Responsible for undertaking dormancy account activity & account closures.
  • Preparing Credit Status Report, Maintaining Account Liens & Freeze.
  • Verification of all new customer records entered into Mobile banking application, Internet banking application, processing debit card applications.
  • Verification of Customer Information File for Business, Mortgage & Auto Loan.
  • Performed Digital Banking, Memo pads & Diary Notes Clean up activity.
  • Verification of Profile Updates such as POA updates, Shareholder / Signatory Changes, Company name changes etc.
  • Performed Business Acceptance Testing for Digital Banking, Dormancy, Memo Pads & Diary Notes.
  • Resolved conflicts between team members promptly, fostered a harmonious work environment.
  • Collaborated closely with management on strategic planning and execution of projects.

Investment Operations Clerk

National Bank of Ras Al Khaimah
, UAE
03.2008 - 07.2011
  • Executed Subscription and Settlement of Mutual Funds, Open Ended & Structured products and Bonds for HN1 clients with AMC as well as for Providers and settlement agencies like Euro Clear & Clearstream.
  • Computing and Accounting for the coupon provided by AMC and Structured products recalled by AMC and crediting them to HN1 clients.
  • Processing and Accounting for Insurance products like Royal Skandia, Zurich Intl Life & Oman Insurance to which bank acts as third-party distributor.
  • Reconciling Commission received from Insurance Companies like Royal Skandia, Zurich Intl Life & Oman Insurance.
  • Accountable for handling reconciliation of AUM on a monthly basis.
  • Investment Suspense accounts on daily basis.
  • Provision accounts on monthly basis.
  • Swifts on daily basis.
  • Staff rebates.
  • Instrumental in auditing debits to P&L account on daily basis along with trail free reconciling and accounting.
  • Key role in preparing daily and Quarterly Reconciling MIS.
  • Instrumental in understanding business requirements and preparing reports based on results of business / financial analysis.
  • Instrumental in twice clearing backlogs in auditing of debits to P&L account & bringing process online.

Specialist

Fidelity Management Research
Bangalore, India
04.2006 - 02.2008
  • Involved in setting up Securities on the Fidelity database including Mutual Funds, Bonds and Shares after conducting extensive research work on Bloomberg, Cusip web, Reuters, FTS, Factiva and Lexus Nexus.
  • Assigned Industry codes after researching various vendor sources.
  • Audit the Issuers along with their securities set up.
  • Researched Corporate Actions including Amalgamation, Absorption, Reconstruction and Coupon and processed them accordingly ensuring compliance with AML Training & Requirements.


Sr. Associate

Fidelity Management Research
Bangalore, India
04.2004 - 03.2006
  • First Point of Contact for distribution of work / daily tasks for the IDOG team and Back-up for Team Lead for all process-related issues.
  • Vital Point of Contact for the US Team Lead while assisting teams in achieving / exceeding targets set.
  • Escalated Process & Technical issues and assisted in prompt resolution of the same.


Associate

Standard Chartered Bank
Chennai, India
08.2002 - 03.2004
  • Processed Corporate Loans & Deposits in the SCB database along with Customer Application.
  • Maintained corporate customer profiles in TPS and wholesale bank database.
  • Prepared Audit confirmation reports.
  • Dealt with Corporate customer queries from Business Units in SCB London.

Accounts Assistant

Anugraha Foundations
Chennai, India
08.2000 - 04.2002
  • Prepared Cash Flow Statements and Project Reports.
  • Prepared Trial Balance, Profit & Loss Account, Balance sheet etc. on monthly basis.
  • Prepared forecasts, budgets, MIS reports and variance analysis by consolidating the actuals.
  • Documented all accounting processes and procedures ensuring compliance with company guidelines.
  • Monitored and reviewed all documents related to budgets, revenues, expenses, invoices and Accounting.

Audit Assistant

M/s Varma & Varma
Trichur, India
11.1994 - 11.1997
  • Prepared Project Analysis Report including Cash & Funds Flow statements and Working Capital Statements.
  • Involved in financial analysis of Expenses, Income and Balance Sheet.
  • Understood audit approach, methodology & tools and established working relationships with clients.
  • Performed analytical review of audit documents and client accounting & operating procedures including systems of internal control.
  • Prepared financial statement reports (Trading, P&L, Balance Sheet etc.) and documentation supporting audit opinions.
  • Suggested improvements in controls for enhancing business efficiency.

Education

PG Diploma in - Portfolio Management

Pondicherry University
Pondicherry

MBA - Finance, Systems

Bharathiar University
Coimbatore
04.2001 - 11.2000

B Com - Accounting, Budgeting

Calicut University
Calicut

12th - Accounting, Economics

CBSE
New Delhi

Skills


  • Research & Analysis
  • Decision-Making aptitude
  • Multi-Tasking
  • Problem solving

Languages

English
Proficient (C2)
Malayalam
Proficient (C2)

Affiliations

  • Equity Research & Portfolio Management

Accomplishments

  • Bronze Award - Certificate of Appreciation for Invaluable Contribution in making the process smoother & enhanced productivity for the month of May 2024.
  • Received I Caught you award for Digital Banking Migration in Jan 2017
  • Received I Caught you award for achieving highest productivity in the month of Jan 2014
  • Received I Caught you award for support & implementation of core banking system in 2012
  • Received ‘Certificate of Appreciation’ for excellent performance during ICCS in 2008
  • Received ‘Best Team Award' in Aug 2005
  • Received ‘Certificate of Appreciation’ in July 2005 for exceptional performance
  • Won ‘On the Spot’ award in Jan 2005 for outstanding contribution in the process
  • Received ‘Certificate of Appreciation’ in Dec 2004 for exceptional performance
  • Received ‘Best Team Award' in Oct 2003

Certification

Certified Yellow Belt in Lean Six Sigma in July 2007 from Fidelity Investments, India

Certified Investment Data Analyst in September 2006 from Fidelity Investments, India

Certified Yellow Belt in Lean Six Sigma in July 2005 from Fidelity Investments, India

References

References available upon request.

Trainings and Projects

  • Project on Working Capital Management from Malabar Cements, Palakkad, Kerala, India
  • Corporate Credit & Loan Administration from Standard Chartered Bank, London
  • Investment Data Research & Analysis from Fidelity Investments, Boston
  • Six Sigma at Fidelity Investments, Bangalore
  • RAK bank Operations to Wipro Technologies in Chennai
  • E-Learnings from Rakbank on Anti-Money Laundering Basics (AML), Consumer Protection Framework and Fraud Awareness
  • Currently undergoing Training in Advanced Excel & Power BI

PERSONAL MINUTIAE

  • Gender: Male
  • Nationality: Indian
  • Marital status: Married

Timeline

Operations Officer

National Bank of Ras Al Khaimah
08.2011 - 03.2025

Investment Operations Clerk

National Bank of Ras Al Khaimah
03.2008 - 07.2011

Specialist

Fidelity Management Research
04.2006 - 02.2008

Sr. Associate

Fidelity Management Research
04.2004 - 03.2006

Associate

Standard Chartered Bank
08.2002 - 03.2004

MBA - Finance, Systems

Bharathiar University
04.2001 - 11.2000

Accounts Assistant

Anugraha Foundations
08.2000 - 04.2002

Audit Assistant

M/s Varma & Varma
11.1994 - 11.1997

PG Diploma in - Portfolio Management

Pondicherry University

B Com - Accounting, Budgeting

Calicut University

12th - Accounting, Economics

CBSE

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JAYA SANKAR MOHAN