Jaydev Ashar
Cyber Security Consultant
Dubai
Summary
Cyber security consultant with over 8 years of successful experience in privilege identity and access management solution and and cyber security products like endpoint encryption,DLP, End point protection, Single sign on and VA. Recognized consistently for performance excellence and contributions to success in industry. Strengths in delivering successful implementation of privilege identity and access management solution , Product traiing,POC's, Demo's, Presentation etc with strong convincing skills. Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of implementation task and [ and training in privilege and identity management solution. Motivated to learn, grow and excel in industry.
Overview
4
4
Certifications
19
19
years of post-secondary education
6
6
years of professional experience
Work History
Senior Pre Sales Consultant
ARCON
Dubai, Dubai
10.2017 - 10.2019
- Worked closely with customers and sales team to maintain optimum levels of communication to effectively and efficiently complete projects.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical applications.
- Consulted regularly with internal customers on application development project status, new project proposals and software-related technical issues.
- Collaborated with different vendors to develop post-sale technical processes for installation and technical support.
- Performed proof of concept demonstrations, instructing potential customers on benefits of privilege identity management solution and single sign on.
- Developed and maintained long-term relationships with clients, fostering strong service bonds and encouraging return patronage.
- Drafted integration plans to ease assimilation of products into customers' business infrastructure.
- Collaborated with bid project team to assemble proposals and produce customer-facing materials.
- Presented proposals to customers at industry events, such as conferences and trade shows.
- Communicated directly with potential customers, fielding initial calls to elicit full business proposals.
- Created technical diagrams for proposal.
- Formed strong bonds with customers' on-site technical staff to foster trust and retain business relationships.
- Translated client requirements into documentation for product management teams, producing all necessary ephemera.
- Provided solution training post implementation to customers.
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
Senior Implementation Engineer
ARCON
Dubai
02.2014 - 10.2017
- Inspected changes before client performed user acceptance testing.
- Identified issues through root cause analysis to implement corrective action.
- Resolved customer issues quickly and efficiently to enhance overall customer satisfaction ratings.
- Worked closely with local partners and senior leadership to complete projects and solve complex issues on strict schedules and budgets.
- Coordinated support responses to customer issues, verifying closure of all concerns and correction of all deficiencies.
- Implemented new software applications and operating system roll-outs across business enterprise, including privilege identity management solution and single sign on.
- Handled day-to-day running of implementation projects, ensuring high levels of productivity and progression.
- Increased customer satisfaction by resolving issues.
- Tested troubleshooting methods, devised innovative solutions, and documented resolutions for inclusion in knowledge base for support team use.
- Handled over many incoming calls daily while providing excellent customer service.
- Explained complex, technology-related issues in basic, understandable terms to clients.
- Delivered exceptionally high level of professionalism and support to each client, upholding company's commitment to service.
- Configured, installed , Integrate and handled troubleshooting tasks for variety of different applications.
- Patched software and installed new versions to eliminate security problems and protect data.
- Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Offered client training services via on-site and online interaction to streamline onboarding process for newly implemented systems.
- Served as project driver and authoritative source for customers implementing privilege identity and access management solution.
- Designed planning and messaging strategies for implementation projects, maintaining on-time completion.
- Communicated effectively with partners involved in implementation efforts, coordinating activities to maximize progress.
- Traveled to customer facilities to implement solution.
- Performed on-site field surveys and wrote technical narratives to document processes and design changes.
- Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Consulted regularly with internal customers on application development project status, new project proposals and software-related technical issues.
Education
High School -
Sardar Vallabhbhai Patel Vidyalaya
Kandivali , Mumbai 04.1999 - 04.2010
Diploma in Computer Enginnering - Computer Engineering Technology
Sardar Vallabhbhai Patel Polytechnic
Borivali, Mumbai 04.2006 - 05.2010
B.tech in Information Technology - Information Technology
NIMIMS University
Andheri,Mumbai 05.2010 - 07.2013
Post Graduate Diploma - Digital And Cyber Forensics And Related Law
Institute Of Forensic Science
Mumbai 04.2013 - 05.2014
Skills
Pre-sales support
Certification
Azure cloud fundamentals
Travelling and long walk
Some people enjoy jobs that include traveling a lot and meeting new people and I am one of them, I prefer enjoy jobs that include traveling a lot ad meeting new people because can be a good experience and can help ne u any area of work and I can acquire new things from different people and countries.
Timeline
CyberArk certified trustee
10-2021
Thycotic PAM privilege password security
09-2021
Certified ARCON PAM administrator
06-2021
Azure cloud fundamentals
09-2020
Senior Pre Sales Consultant
ARCON
10.2017 - 10.2019
Senior Implementation Engineer
ARCON
02.2014 - 10.2017
Post Graduate Diploma - Digital And Cyber Forensics And Related Law
Institute Of Forensic Science
04.2013 - 05.2014
B.tech in Information Technology - Information Technology
NIMIMS University
05.2010 - 07.2013
Diploma in Computer Enginnering - Computer Engineering Technology
Sardar Vallabhbhai Patel Polytechnic
04.2006 - 05.2010
High School -
Sardar Vallabhbhai Patel Vidyalaya
04.1999 - 04.2010
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