Summary
Overview
Work history
Education
Skills
Languages
Custom
Personal Information
Timeline
Generic
JAYPEE SANTOS

JAYPEE SANTOS

Ajman,UAE

Summary

Dedicated and reliable professional with a strong focus on customer service, adept at order taking and cash handling. Demonstrates excellent communication skills, efficiency, and flexibility in fast-paced environments. Known for good memory, friendliness, patience, and politeness, ensuring a positive customer experience. Proficient in cash register operation and basic math skills, consistently delivering accurate transactions. Committed to enhancing customer satisfaction through helpfulness and reliability.

Overview

15
15
years of professional experience
4
4
years of post-secondary education

Work history

CASHIER

AL HALLAB RESTAURANT & SWEETS
Dubai, UAE
02.2021 - 06.2025
  • Resolved customer complaints professionally leading to higher retention rates.
  • Communicated product information to customers, driving informed purchases.
  • Handled high volumes of transactions during holiday seasons efficiently.
  • Processed payments swiftly for improved customer experience.
  • Demonstrated patience while dealing with difficult customers, maintaining professionalism.

CAPTAIN WAITER

AL HALLAB RESTAURANT & SWEETS
Dubai, UAE
06.2013 - 01.2021
  • Resolved customer complaints promptly, restoring client confidence in our services.
  • Enhanced customer satisfaction by providing exceptional table service.
  • Handled cash transactions accurately, maintaining thefinancial integrity of the establishment.
  • Coordinated staff rota for smooth shift transitions.

WAITER

AL HALLAB RESTAURANT & SWEETS
Dubai, UAE
06.2010 - 06.2013
  • Managed table settings for optimal dining experience.
  • Liaised with kitchen staff for prompt order delivery to customers.
  • Explained dish components clearly to inform customers' decisions.
  • Enhanced customer satisfaction by promptly attending to queries and requests.

Education

High School Diploma -

Kapitangan National High School
Philippines
06.1997 - 03.2001

Skills

  • Customer service oriented
  • Order taking
  • Communication
  • Cash handling
  • Basic math skills
  • Cash register operation
  • Flexibility
  • Efficiency
  • Reliability
  • Good memory
  • Friendliness
  • Patience
  • Politeness
  • Helpfulness

Languages

Arabic
Upper intermediate
English
Upper intermediate
Tagalog
Native

Custom

  • Greeting customers as they arrive and showing them to their table.
  • Take orders and provide information about menu items and relay orders to the kitchen.
  • Serve customers’ orders.
  • Ensuring customers’ comfort during their stay by attending to their needs.
  • Giving the customer bill, taking their payment and bring it to the cashier.

Personal Information

  • Citizenship: Filipino
  • Date of birth: 07/17/83
  • Marital status: Married
  • Religion: Catholic
  • Place of birth: Caloocan City

Timeline

CASHIER

AL HALLAB RESTAURANT & SWEETS
02.2021 - 06.2025

CAPTAIN WAITER

AL HALLAB RESTAURANT & SWEETS
06.2013 - 01.2021

WAITER

AL HALLAB RESTAURANT & SWEETS
06.2010 - 06.2013

High School Diploma -

Kapitangan National High School
06.1997 - 03.2001
JAYPEE SANTOS