JAYPEE SANTOS
Ajman,UAE
Summary
Dedicated and reliable professional with a strong focus on customer service, adept at order taking and cash handling. Demonstrates excellent communication skills, efficiency, and flexibility in fast-paced environments. Known for good memory, friendliness, patience, and politeness, ensuring a positive customer experience. Proficient in cash register operation and basic math skills, consistently delivering accurate transactions. Committed to enhancing customer satisfaction through helpfulness and reliability.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work history
CASHIER
AL HALLAB RESTAURANT & SWEETS
Dubai, UAE
02.2021 - 06.2025
- Resolved customer complaints professionally leading to higher retention rates.
- Communicated product information to customers, driving informed purchases.
- Handled high volumes of transactions during holiday seasons efficiently.
- Processed payments swiftly for improved customer experience.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
CAPTAIN WAITER
AL HALLAB RESTAURANT & SWEETS
Dubai, UAE
06.2013 - 01.2021
- Resolved customer complaints promptly, restoring client confidence in our services.
- Enhanced customer satisfaction by providing exceptional table service.
- Handled cash transactions accurately, maintaining thefinancial integrity of the establishment.
- Coordinated staff rota for smooth shift transitions.
WAITER
AL HALLAB RESTAURANT & SWEETS
Dubai, UAE
06.2010 - 06.2013
- Managed table settings for optimal dining experience.
- Liaised with kitchen staff for prompt order delivery to customers.
- Explained dish components clearly to inform customers' decisions.
- Enhanced customer satisfaction by promptly attending to queries and requests.
Education
High School Diploma -
Kapitangan National High School
Philippines 06.1997 - 03.2001
Skills
- Customer service oriented
- Order taking
- Communication
- Cash handling
- Basic math skills
- Cash register operation
- Flexibility
- Efficiency
- Reliability
- Good memory
- Friendliness
- Patience
- Politeness
- Helpfulness
Languages
Arabic
Upper intermediate
English
Upper intermediate
Tagalog
Native
Custom
- Greeting customers as they arrive and showing them to their table.
- Take orders and provide information about menu items and relay orders to the kitchen.
- Serve customers’ orders.
- Ensuring customers’ comfort during their stay by attending to their needs.
- Giving the customer bill, taking their payment and bring it to the cashier.
Personal Information
- Citizenship: Filipino
- Date of birth: 07/17/83
- Marital status: Married
- Religion: Catholic
- Place of birth: Caloocan City
Timeline
CASHIER
AL HALLAB RESTAURANT & SWEETS
02.2021 - 06.2025
CAPTAIN WAITER
AL HALLAB RESTAURANT & SWEETS
06.2013 - 01.2021
WAITER
AL HALLAB RESTAURANT & SWEETS
06.2010 - 06.2013
High School Diploma -
Kapitangan National High School
06.1997 - 03.2001
Similar Profiles
Kevin VillanuevaKevin Villanueva
Store supervisor at Al Balah Sweets Est. - Churro FingerzStore supervisor at Al Balah Sweets Est. - Churro Fingerz
muhammed rafimuhammed rafi
Accountant at AL SUBAIE SWEETSAccountant at AL SUBAIE SWEETS
Abdulwahab AleidAbdulwahab Aleid
Cashier at al amer bakeries and sweetsCashier at al amer bakeries and sweets
MOHAMMED NASSARMOHAMMED NASSAR
Cashier at OUD AL REEMCashier at OUD AL REEM
MERVAT REFAAT ABDELGELILMERVAT REFAAT ABDELGELIL
Health science teacher at Manar Eleman SchoolHealth science teacher at Manar Eleman School