Jayson Magno
Mediclinic Dubai Mall
Dubai, UAE
1
Language
1
Certification
2
Years of experience
Detail-oriented Patient Administrator with extensive experience in managing administrative functions in healthcare. Skilled in patient scheduling, medical insurance processing, and record maintenance. Committed to enhancing operational efficiency and patient satisfaction through high-quality administrative support.
Work History
Patient Administrator
8 Months- Facilitated front-line patient administration and service needs in a busy multicultural healthcare setting.
- Managed patient check-in and verified insurance information.
- Verified insurance eligibility and obtained prior authorizations for services.
- Supported billing processes by collecting co-pays and managing payment transactions.
- Updated electronic health records with patient information and appointment details.
- Coordinated communication between medical staff and patients, enhancing scheduling efficiency.
- Clarified policies, procedures, and services to patients, ensuring understanding and compliance.
Billing Executive
1 Year- Performed insurance verification and coordinated with insurance providers and internal departments for approvals and pre-authorizations.
- Processed patient billing information accurately and efficiently.
- Generated invoices and tracked payments using billing software to streamline financial processes.
- Resolved billing inquiries from patients and insurance companies to enhance customer satisfaction.
- Monitored past due accounts and pursued collections on outstanding invoices to maintain cash flow.
- Trained new team members on company policies on billing related tasks to keep team operations productive and efficient.
- Provided assistance with administrative tasks to ensure smooth workflow.
Medical Claims Processor (Temporary)
6 Months- Processed high volume of claims daily within established time frames, ensuring timely resolution.
- Processed medical claims accurately and efficiently using NextCare proprietary software.
- Reviewed claim submissions for completeness and compliance with policy guidelines (claims adjudication process).
- Investigated discrepancies in medical billing information, identifying and correcting incorrect codes or amounts.
Education
Bachelor of Science - Medical Technology / Medical Laboratory Science
Skills
Insurance verification
Billing systems
Claims processing
Electronic health records
Patient scheduling
Patient intake
Patient engagement
Languages
English
C1
Advanced
Certification
- International Certified Phlebotomy Technician (ASCPi)
Timeline
Patient Administrator
Mediclinic Dubai Mall
02.2026 - CurrentRead More
Billing Executive
Burjeel Hospital for Advanced Surgery Dubai LLC
02.2025 - 02.2026Read More
Medical Claims Processor (Temporary)
NextCare Claims Management LLC
02.2024 - 08.2024Read More
Wesleyan University - Philippines
Bachelor of Science from Medical Technology / Medical Laboratory Science
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