Jazmin Larangeiras
Abu Dhabi
Summary
Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.
Overview
17
17
years of professional experience
Work History
Data and Business Support Manager
The London Institute of Banking & Finance
05.2022 - Current
- Support Managing Director in all aspects of business
- Managing relationships with internal and external stakeholders
- Write internal policies, process and flows
- Produce monthly reports for internal management
- Invoice management
- Rendered on-demand support to senior leadership, connecting executives with appropriate management personnel to address concerns.
- Identified and managed service risks within company, recommending best practice enhancements and guidelines updates.
- Supported business projects by monitoring and tracking risks, issues and action items.
- Improved business profits through innovative cost containment and revenue generation techniques.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- Provided feedback on effectiveness of strategies, selling programmes and initiatives and identified areas requiring improvement.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Developed initial sales roadmaps and market strategies to promote successful product launches.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
- Enhanced and redefined organizational structure to maintain competitive edge across territories.
- Held meetings to communicate new policies and procedures to appropriate personnel.
- Designed onboarding process for new personnel, expediting full operational competency through standardised curricula.
- Manage and coordinate travel and meeting arrangements
Programme Manager
The London Institute of Banking & Finance
03.2017 - 04.2022
- Managed and supervised administrative and daily programme operations, complying with policies and regulations.
- Identified programme obstacles and communicated possible impacts to team.
- Developed and maintained logistics workflows, procedures and reports.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
- Interacted with customers and clients to identify business needs and requirements.
- Leveraged project management processes and tools to define and execute projects.
- Worked with subject matter experts to develop and implement training programmes.
Assistant General Manager
Novus Leisure, Balls Brothers
02.2015 - 01.2017
- Venue capacity 500 guests
- Annual revenue in excess of £2 million
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Managed team schedule with eye for coverage needs and individual strengths.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Worked with General Manager and sales team to improve operations, sales and profitability
Duty Manager/Waitress
Novus Leisure, Balls Brothers
04.2012 - 02.2015
Sales Associate
Harvey Norman / Kirby
06.2006 - 01.2012
Education
ISO Requirements / Internal Auditor
British Standards Institution
Abu Dhabi08.2023
Advanced Excel And Power BI
Time Training Centre
Abu Dhabi12.2022
. - Excel – Fundamental, Intermediate And Advanced
Canterbury College
United Kingdom02.2019
PowerPoint – Fundamental & Intermediate
Canterbury College
United Kingdom02.2019
School Certificate
Kingswood High School
Australia11.2005
Skills
- Resource Management
- Oversee Administrative Functions
- Financial Management
- Process Improvement
- Recruiting and Hiring
- Cross-Functional Collaboration
- Business Partnership Management
- Project Management
- Business Administration
- Customer Relationship Management
- MS Office
Languages
English
Bilingual or Proficient (C2)
Timeline
Data and Business Support Manager
The London Institute of Banking & Finance
05.2022 - Current
Programme Manager
The London Institute of Banking & Finance
03.2017 - 04.2022
Assistant General Manager
Novus Leisure, Balls Brothers
02.2015 - 01.2017
Duty Manager/Waitress
Novus Leisure, Balls Brothers
04.2012 - 02.2015
Sales Associate
Harvey Norman / Kirby
06.2006 - 01.2012
ISO Requirements / Internal Auditor
British Standards Institution
Advanced Excel And Power BI
Time Training Centre
. - Excel – Fundamental, Intermediate And Advanced
Canterbury College
PowerPoint – Fundamental & Intermediate
Canterbury College
School Certificate
Kingswood High School
Similar Profiles
RAJWAH SEYADIRAJWAH SEYADI
Finance Manager at Bahrain Institute Of Banking & FinanceFinance Manager at Bahrain Institute Of Banking & Finance
Mahrukh IjazMahrukh Ijaz
Visiting Lecturer at Institute of banking and finance, Bahauddin Zakariya University. MultanVisiting Lecturer at Institute of banking and finance, Bahauddin Zakariya University. Multan
Ozair Ijaz KianiOzair Ijaz Kiani
Student Brand Ambassador at National Institute Of Banking And FinanceStudent Brand Ambassador at National Institute Of Banking And Finance