Jebin Abdul Gafoor
Sr. Sales Executive
Abu Dhabi
Summary
Accomplished Senior Sales Executive with success converting leads, exceeding quotas and maximizing revenue with proactive and ambitious strategies. Decisive, passionate and devoted to outperforming expectations. Attentive, resourceful and personable with customers.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
5
5
Languages
Work History
Senior Sales Executive
Rak Ceramics
Al Ain, Abu Dhabi
06.2016 - Current
- Utilized multiple marketing strategies to improve profitability.
- Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Prospected leads, scheduled meetings and converted targets into customers at 90% rate.
- Responsible for whole area target across different divisions
- Sales forecasting, lead creation, opportunity hacking.
- Worked across UAE in retail division and handled cash responsibilities along with Sales and as a sales consultant in Rak Ceramics HQ and Dubai branches
Retail Sales Consultant
RAK CERAMICS
DUBAI
07.2012 - 08.2015
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Helped customers complete purchases, locate items and join reward programs.
- Managed and established business accounts
- Answered customer questions and helped find specific items.
- Conversion of walk in customers to sales accounts
- Quotation generations
- Conversion of quotations to sales
- Showroom cash responsibilities and daily cash reports
- Acted as showroom in charge in the absence of manager
Call Center Customer Service Representative
SKY Networks
Cardiff
01.2010 - 07.2010
- Responded to customer comments and questions via LiveChat during shifts.
- Resolved concerns with products or services to help with retention and drive sales.
- Documented and detailed calls and complaints using call center's CRM database.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Solving of issues related to customer complaints
Education
MBA - Business Administration And Management
Cardiff School of Management
Cardiff, United Kingdom 09.2008 - 07.2010
Master of Arts - ECONOMICS
IGNOU
CALICUT 02.2022 - Current
Bachelor of Arts - Commerce
TMG College
Tirur 06.2005 - 03.2008
Skills
- Promotional planning
Timeline
Master of Arts - ECONOMICS
IGNOU
02.2022 - Current
Senior Sales Executive
Rak Ceramics
06.2016 - Current
Retail Sales Consultant
RAK CERAMICS
07.2012 - 08.2015
Call Center Customer Service Representative
SKY Networks
01.2010 - 07.2010
MBA - Business Administration And Management
Cardiff School of Management
09.2008 - 07.2010
Bachelor of Arts - Commerce
TMG College
06.2005 - 03.2008
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