Motivated Sales Manager offering 7 years of progressive advancements within Real Estate. Bilingual executive leveraging English and Hindi fluency to reach broad and diverse markets across countries. Proven to excel in fast-paced environments driven by consumer demand and hyper-competitive markets.
Overview
18
18
years of professional experience
1
1
year of post-secondary education
Work History
SALES DIRECTOR
WORLD ONE REAL ESTATE
DUBAI, U.A.E
09.2023 - 09.2024
Manage and exceed or reach the said Business targets assigned within certain territories
Develop execute and oversee strategies and plans to achieve the set business targets
Work to improve the customer base
Build and maintain good and lasting relationships with clients
Create and maintain accurate records and sales reports.
Managed team of 18 agents across region.
Established and maintained positive, profitable client relationships through superb communication.
SR SALES EXECUTIVE
EXPERT PROPERTIES
DUBAI, U.A.E
08.2022 - 08.2024
Researches sources for developing potential clients to assist them in finding their home
Maintaining long term relationship with clients by providing them accurate information, support and guidance in property investment
Following up on the old and new leads received and trying to get them to closure
Providing new listings with social media promotion to help increase exposure
Keeping up to date with any changes in the local real estate market.
REAL ESTATE SALES MANAGER
ALSADIQ ALAMIN REAL ESTATE COMPANY
DUBAI
08.2021 - 07.2022
Communicated with sellers, buyers and renters to understand property needs, timeline and budget
Demonstrated exceptional prospecting skills by generating extensive client base through aggressive marketing and personal referrals from satisfied buyers and sellers and tenants
Initiated negotiation processes, consulted with clients concerning market conditions, prices, mortgages and legal requirements to ensure a fair and honest dealing
Stay up-to-date on market trends and property values to best assist clients.
COLLECTIONS OFFICER
MASHREQ BANK
DUBAI
04.2019 - 04.2021
Maintain the records of all the pending receivables and draft reminder emails for the same
Coordinate and communicate with the client after sending reminders and notice
Try to resolve the same before Collections Officer takes a strong action
Although authorized to act, I must be polite and maintain cordial relation with the client
Reporting and escalating and unusual occurrences or fraudulent activities evidenced through customer conversations and/or payment verification directly to the Team Leader / Manager or Director, Front end collections
Conducting timely and constructive collection activity by telephone, email, letter, skip tracing or other appropriate means.
COLLECTIONS EXECUTIVE
AZIZI DEVELOPMENTS L.L.C
DUBAI
07.2017 - 03.2019
Demonstrated exceptional prospecting skills by generating extensive client base through aggressive marketing and personal referrals from satisfied buyers and sellers
Engaging with clients to know the hurdles they are facing to pay their dues and effectively guide them to make payments
Pitching clients to make advance payments and informing the benefits they would get through paying in advance
Forecasting and scheduling monthly commitments based on the conversation to achieve monthly targets.
TEAM LEADER
PRUDENTIAL UK
MUMBAI
08.2011 - 12.2016
Preparing daily workloads for staff & co-coordinating the daily allocation of work
Motivating the team to achieve high standards and KPI targets
Working with the sales and marketing team to drive sales forward
Monitoring & reporting on standards & performance targets
Providing prompt and accurate information on individual performance and coach them to deliver better customer Experience.
CUSTOMER SERVICE SR. EXECUTIVE
CAPITA INDIA PVT LTD
MUMBAI
03.2008 - 07.2011
Confer with customers by telephone in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints
Keep records of customer interactions and transactions, recording details of enquiries, complaints, and comments, as well as actions taken
Refer unresolved customer grievances to designated departments for further investigation.
CUSTOMER SERVICE REPRESENTATIVE
JOHNSON AND JOHNSON
MUMBAI
05.2006 - 10.2007
Responded promptly and answered/resolved customer inquiries and also handled escalation calls in regards to Blood Glucose meter
Conducted team meets, took escalation calls, handled VVIP customers and got their glucose meter replaced on priority
Promoted to Floor Supervisor position in December 2006
Worked with the Production team to ease the product which would benefit consumers and the company in complaints reduction.
Education
Bachelor of Science - Zoology
Mumbai University
Mumbai
06.2000 - 03.2001
Skills
Proficiency in standard computer software (word processing, excel, presentations and internet)
Customer relations
Sales techniques
Team Leadership
Customer Service
Accomplishments
Closed Full floor deal in Emaar project worth 38 million in World One.
Rewarded Top Seller of the month in Expert Properties
Rewarded as the Star performer for financial year 2013-2014.
Drafted Business Process Manuals for the new joiners which were officially commended. Ideas given basis audits conducted each month which helped in reduction in quality errors and complaints
Have been awarded as Best Floor Walker 2009
Have been awarded several certificates for the monthly performance while working for Capita.
Languages
ENGLISH
HINDI
MARATHI
GUJARATI
Personal Information
Place of birth: Mumbai, India
Passport Number: N8360785
Father's Name: VIJAY C BAROT
Date of birth: 11/18/85
Custom
YES
Timeline
SALES DIRECTOR
WORLD ONE REAL ESTATE
09.2023 - 09.2024
SR SALES EXECUTIVE
EXPERT PROPERTIES
08.2022 - 08.2024
REAL ESTATE SALES MANAGER
ALSADIQ ALAMIN REAL ESTATE COMPANY
08.2021 - 07.2022
COLLECTIONS OFFICER
MASHREQ BANK
04.2019 - 04.2021
COLLECTIONS EXECUTIVE
AZIZI DEVELOPMENTS L.L.C
07.2017 - 03.2019
TEAM LEADER
PRUDENTIAL UK
08.2011 - 12.2016
CUSTOMER SERVICE SR. EXECUTIVE
CAPITA INDIA PVT LTD
03.2008 - 07.2011
CUSTOMER SERVICE REPRESENTATIVE
JOHNSON AND JOHNSON
05.2006 - 10.2007
Bachelor of Science - Zoology
Mumbai University
06.2000 - 03.2001
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