Mohammed Sameer
India
Summary
Experienced customer service professional with extensive knowledge of products and cash handling. Demonstrated success in collaborating with teams and communicating effectively in fast-paced settings. Strong problem-solving abilities and expertise in menu memorization contribute to enhanced service efficiency. Committed to advancing within the hospitality industry while acquiring bar back operations skills.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Waiter
Dubai World Trade Center
Dubai , Dubai
2025.03 - 2025.12
- Delivered exceptional customer service by attentively addressing guest needs and preferences.
- Assisted in maintaining cleanliness and organisation of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely and accurate order fulfilment.
- Managed cash and credit transactions efficiently, ensuring accuracy in billing processes.
- Recommended menu items and specials to guests, contributing to overall satisfaction.
- Completed side duties such as refilling condiments, contributing to organised workplace.
- Remained calm under pressure, ensuring better performance during peak hours.
Intern
IBIS Hyderabad Hitec City
Hyderabad, India
2024.03 - 2024.01
- Always in communication with the Banquet Captain, regarding any special needs.
- Preparing coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet event order.
- Making required Adjustments as needed and relaying that information to the appropriate personnel.
- Greeting all guests and owners warmly with an appropriate greeting.
- Supported event planning and execution by collaborating with staff to meet client expectations.
Education
Bachelor of science in hospitality - Hospitality Industry
Westin College Of Hotel Mangement
Hyderabad,Inida 2022.06 - 2025.12
Board of Intermediate Education - CEC
SRI SANDEEPANI
Kamareddy,India. 2020.06 - 2021.03
Skills
- Collaboration
- Problem solving capabilities
- Customer Service skills
- Communication and listening
- Working under pressure
- Product knowledge
- Pos system
- Menu memorisation
- Bar back
- Cash handling
- Serving techniques
- Stock inventory control
Certification
- Appreciation Letter from IBIS Hyderabad Hitec City.
- Appreciation Letter from Dubai world Trade centre with Star of the Month.
Languages
- URDU
- ENGLISH
- TELUGU
- HINDI
References
- NAME: Oliver Vergara(Service Manger)
- Email: oliver.vergara@dwtc.com
- Name : Carlisle Fernandez(restaurant Manager)
- Email : carlislef.fernandez@dwtc.com
STRENGHT
- Team work
- positive and approachable
- Quick learner
Timeline
Waiter
Dubai World Trade Center
2025.03 - 2025.12
Intern
IBIS Hyderabad Hitec City
2024.03 - 2024.01
Bachelor of science in hospitality - Hospitality Industry
Westin College Of Hotel Mangement
2022.06 - 2025.12
Board of Intermediate Education - CEC
SRI SANDEEPANI
2020.06 - 2021.03