Foot ball
JEFF VIGNASH JOHNSON
HOUSEKEEPING SUPERVISOR
KANDY
Summary
Highly-qualified Housekeeping Supervisor offering 12 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.
Overview
17
17
years of professional experience
1
1
year of post-secondary education
3
3
Languages
Work History
Housekeeping Supervisor
THE GOLDEN CROWN HOTEL
Kandy
09.2018 - Current
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Surpassed sales goals by improving service delivery.
- Completed schedules, shift reports and other business documentation.
- Worked with front desk to respond promptly to all guest requests.
- Communicated repair needs to maintenance staff.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Maintained required records of work hours, budgets and payrolls.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
Housekeeping Supervisor
ARMED FORCES OFFICERS CLUB & HOTEL
Abu dhabi
06.2010 - 05.2018
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Surpassed sales goals by improving service delivery.
- Completed schedules, shift reports and other business documentation.
- Placed orders for housekeeping supplies and guest toiletries.
- Increased employee performance through effective supervision and training.
- Worked with front desk to respond promptly to all guest requests.
- Communicated repair needs to maintenance staff.
- Coordinated daily workflow through task prioritization and concise scheduling.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
Housekeeping Attendant
SENANI HOTEL
Kandy
03.2008 - 05.2010
- Kept building entryway glass clean and polished for professional presentation.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Responded to requests from patrons for linens and toiletries.
Room Boy & F&B Attendant
KINGS PARK HOTEL
Kandy
12.2003 - 02.2007
- Cleaned rooms in efficient and high-quality fashion to maintain service standards.
- Made beds, vacuumed carpets and wiped down mirrors.
- Collected and turned in lost and found items.
- Maintained open communication with supervisors regarding room needs and completed assignments.
- Maintained stock levels of cups, lids, straws and condiments throughout shift.
- Limited portion sizes and used garnishes to control food costs.
- Provided attentive service and proactively assessed guest needs.
- Set up advertising signs and displays on shelves, counters and tables.
Education
High School Diploma -
Roman Catholic's College
Kandy, Sri Lanka 01.2002 - 12.2002
Skills
Preventive Maintenance
Interests
Timeline
Housekeeping Supervisor
THE GOLDEN CROWN HOTEL
09.2018 - Current
Housekeeping Supervisor
ARMED FORCES OFFICERS CLUB & HOTEL
06.2010 - 05.2018
Housekeeping Attendant
SENANI HOTEL
03.2008 - 05.2010
Room Boy & F&B Attendant
KINGS PARK HOTEL
12.2003 - 02.2007
High School Diploma -
Roman Catholic's College
01.2002 - 12.2002
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