Summary
Overview
Work history
Education
Skills
Certification
Timeline
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Jelena Ilic

Jelena Ilic

Abu Dhabi,UAE

Summary

Ambitious and adaptable professional with 10 years experience delivering exceptional service to business leaders and other high-profile passengers as First Class Cabin Crew with Etihad Airways. Now looking to transition into the corporate technology sector, eager to apply organizational skills, discretion, and ability to thrive in fast-paced environments to an Executive Assistant role. Keen to keep learning, take on new challenges, and contribute to a team that values excellence and growth.

Overview

12
12
years of professional experience
1
1
Certification

Work history

First Class Cabin Crew

Etihad Airways
Abu Dhabi, UAE
07.2015 - Current
  • Ensured passenger and crew safety through strict compliance with aviation safety regulations and protocols.
  • Coordinated closely with pilots, ground teams, and service staff to maintain smooth, on-time operations.
  • Delivered discreet, high-level service to executives and other distinguished passengers, anticipating needs and adapting to last-minute changes.
  • Managed complex in-flight requests and challenges with calm, solution-oriented decision-making.
  • Supported and guided new team members to uphold consistent premium service standards.

Administrative Assistant

NFX Arhitektura
Belgrade, Serbia
03.2013 - 07.2015
  • Managed executive calendars, scheduled meetings, and coordinated daily workflows.
  • Arranged domestic and international travel plans, ensuring smooth itineraries.
  • Acted as primary contact for executives, clients, and service providers.
  • Prepared meeting materials, documented discussions, and tracked action points.
  • Maintained confidentiality while handling sensitive documents and information.

Education

Bachelors of Communications -

Faculty of Media And Communications, Singidunum University
Belgrade, Serbia

Skills

  • Executive Calendar & Schedule Management – Efficiently organizing and prioritizing busy executive schedules
  • Travel & Logistics Coordination – Planning seamless domestic and international itineraries
  • Professional Communication – Clear, concise, and diplomatic interaction with executives and stakeholders
  • Confidential Information Handling – Maintaining discretion with sensitive business matters
  • Adaptability in Fast-Paced Environments – Staying composed and effective under shifting priorities

Certification

  • Microsoft Azure Fundamentals (AZ-900)
  • Microsoft Azure Data Fundamentals (DP-900)
  • Microsoft Azure AI Fundamentals (AI-900)

Timeline

First Class Cabin Crew

Etihad Airways
07.2015 - Current

Administrative Assistant

NFX Arhitektura
03.2013 - 07.2015

Bachelors of Communications -

Faculty of Media And Communications, Singidunum University

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Jelena Ilic